Operations Manager, Private Capital Systems (Investran)

U.S. Bank • Boston, MA

5d

About The Position

Directly and through staff, the Operations Manager manages and coordinates operational activities supporting the organization's private capital accounting and investment operations platforms, with a primary focus on FIS Investran. The role leads operational readiness, process optimization, conversion activities, and ongoing support for fund accounting, investor accounting, reporting, and related business functions. It partners closely with Accounting, Operations, Technology, Conversion, and Business stakeholders to ensure data integrity, efficient processes, successful platform implementations, and high-quality service delivery.

The role provides leadership to teams responsible for Investran operations, conversion support, onboarding activities, reconciliation processes, reporting oversight, and business process execution. It establishes performance expectations, drives accountability, and ensures adherence to corporate policies, regulatory requirements, and operational controls.

Requirements

• Bachelor's degree or equivalent work experience.
• At least 8 years of relevant experience in private capital, fund administration, fund accounting, or investment operations.
• Strong understanding of private equity, private credit, real estate, infrastructure, and alternative investment fund structures.
• Experience with conversion activities such as data mapping and validation, historical data migration, parallel accounting and reconciliation, user acceptance testing, business readiness, and go-live support.
• Thorough understanding of fund accounting concepts, including capital calls, distributions, waterfalls, allocations, NAV calculations, and investor reporting.
• Experience partnering with business, operations, technology, and vendor teams to resolve complex accounting and operational issues.
• Experience managing operational risk, controls, and process improvement initiatives within a private capital environment.
• Strong project management and stakeholder management skills.
• Excellent communication skills and ability to engage with senior leadership, clients, and cross-functional teams.
• Proven experience building and leading high-performing operations and accounting teams.

Nice To Haves

• Hands-on experience with FIS Investran (PCS), including fund accounting, investor accounting, portfolio accounting, and reporting.
• Experience leading or supporting Investran implementations, migrations, conversions, or large-scale onboarding initiatives.
• Working knowledge of reporting tools such as Investran Reports, SSRS, Crystal Reports, Power BI, or equivalent platforms.
• Direct experience with Investran fund accounting and/or conversion programs, including platform implementations, operating model transformations, fund onboarding, or large-scale data migration initiatives.
• Experience at a fund administrator, asset manager, or financial institution using Investran.

Responsibilities

• Manage and coordinate operational activities supporting private capital accounting and investment operations platforms, primarily FIS Investran.
• Lead operational readiness, process optimization, conversion activities, and ongoing support for fund accounting, investor accounting, reporting, and related business functions.
• Partner with Accounting, Operations, Technology, Conversion, and Business stakeholders to support data integrity, efficient processes, platform implementations, and high-quality service delivery.
• Lead teams responsible for Investran operations, conversion support, onboarding, reconciliations, reporting oversight, and business process execution.
• Establish performance expectations and drive accountability.
• Ensure adherence to corporate policies, regulatory requirements, and operational controls.

Benefits

• Medical, dental, and vision healthcare coverage.
• Basic term and optional term life insurance.
• Short-term and long-term disability coverage.
• Pregnancy disability and parental leave.
• 401(k) and employer-funded retirement plan.
• Paid vacation of two to five weeks, depending on salary grade and tenure.
• Up to 11 paid holiday opportunities.
• Adoption assistance.
• Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
• Incentive and recognition programs.
• Equity stock purchase.
• Pension.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager