Regional Facilities Manager

Bell Bank•Phoenix, AZ

About The Position

The Regional Facilities Manager is responsible for the overall management, coordination, maintenance, repair, and upkeep of Bell Bank-owned properties, leased locations, tenant spaces, and building grounds within assigned regions. The role oversees facility operations, vendor relationships, maintenance services, compliance requirements, budgets, and preventative maintenance programs. It identifies and recommends facility improvements, renovations, and capital needs to senior leadership to support operational excellence and a positive employee and customer experience. The position leads regional maintenance operations, develops preventative maintenance plans, analyzes facility and work-order trends, coordinates after-hours maintenance coverage, and supports business continuity and disaster recovery planning. It manages budgets, vendors, company fleet vehicles, and maintenance-related setup and termination activities for locations. The role also partners with construction project managers and other business partners on facility projects and may lead regional maintenance technicians.

Requirements

  • 10+ years of progressive facilities experience encompassing building construction, maintenance and repair, mechanical systems, site management, janitorial operations, and office renovations.
  • 10+ years of customer service experience.
  • Ability to respond to emergencies in a timely manner and prioritize important work.
  • Availability to travel daily within the region and out of state as needed.
  • Knowledge of mechanical, electrical, plumbing, HVAC, generator, and carpentry systems.
  • Strong working knowledge of Microsoft Word, PowerPoint, Outlook, and Excel.
  • Strong working knowledge of reviewing construction documents.
  • Ability to work independently and as part of a team.
  • Ability to work within parameters established by senior management.
  • Proactivity, initiative, follow-through, and clear and concise communication.
  • Ability to cope with pressure from deadlines, timely reporting to management, and workplace demands.
  • Ability to prioritize and multitask with a results-driven attitude, effective time management, and organizational skills.
  • Dependability, trustworthiness, and the ability to maintain confidentiality.

Responsibilities

  • Lead maintenance operations across assigned locations, set priorities, and ensure consistent service standards.
  • Develop and oversee preventive maintenance plans to support facility reliability and minimize operational disruptions.
  • Analyze maintenance trends, facility conditions, and work-order activity to identify risks and improvement opportunities.
  • Coordinate after-hours maintenance coverage and support business continuity and disaster recovery planning.
  • Manage day-to-day maintenance tasks and prioritize work.
  • Ensure facilities meet applicable building, safety, fire, and regulatory requirements.
  • Manage regional maintenance budgets, monitor expenses, forecast needs, and identify cost-saving opportunities.
  • Recommend significant repairs, equipment replacement, and facility investments.
  • Manage maintenance-vendor setup for new locations and terminations, including vendors for snow removal and window services.
  • Manage and maintain company fleet vehicles.
  • Maintain orderly workspaces, storage units, and mechanical rooms.
  • Manage vendor relationships and performance to ensure service quality, responsiveness, and cost effectiveness.
  • Assess workload and regional coverage needs and recommend staffing or vendor support.
  • Partner with construction project managers on new locations, renovations, and other facility projects.
  • Collaborate with Facilities leadership and business partners to resolve complex facility needs and improve processes and service delivery.
  • If applicable, lead and develop regional maintenance technicians, set expectations, prioritize work, and coordinate resources.
  • If applicable, maintain effective relationships with property managers, landlords, tenants, and other stakeholders.
  • Follow Bell Bank values, customer service standards, policies, procedures, the Code of Conduct, the Bank Secrecy Act, and applicable laws and regulations.
  • Protect sensitive information by complying with information-security policies and standards.
  • Maintain prompt and reliable attendance and perform other duties as assigned.
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