Branch Manager Northridge

Wells Fargo Bank•Northridge, CA
•Onsite

About The Position

Wells Fargo is seeking an accomplished, people-focused leader for a Branch Manager career within the National Branch Network. The Branch Manager serves as the branch’s sales leader, accountable for acquiring, deepening, and retaining customer relationships and driving growth in primary checking, deposits, lending, credit cards, and investments through disciplined execution, coaching, and performance management. The role leads, coaches, and develops a team to improve banker productivity and deliver a customer-focused experience. The Branch Manager fosters an engaged and accountable culture that identifies customer financial needs and recommends Wells Fargo solutions, while balancing growth goals with operational risk management. Onboarding begins with the Branch Manager Readiness Program, which provides guidance, mentorship, job shadowing, hands-on experience, and practical learning in branch operations. Successful completion is required before transitioning into a Branch Manager position. Branch assignment depends on business need and availability. During training, the position is an interim, nonexempt role. Employees already serving as Wells Fargo Branch Managers do not need to complete the program.

Requirements

  • At least 5 years of banking, financial services, or Branch Network experience, or equivalent demonstrated through work experience, training, military experience, or education.
  • At least 2 years of leadership experience.
  • Ability to work a schedule that includes Saturdays.
  • SAFE registration is required at employment; Wells Fargo will initiate the process after the start date.
  • Loan Originators must meet LO/CFPB requirements and comply with Wells Fargo policies, including standards related to financial responsibility, character, fitness, and criminal background.

Nice To Haves

  • Ability to hire, coach, and develop sales professionals and direct reports while fostering accountability, collaboration, adaptability, and high performance.
  • Ability to lead a customer-focused sales culture and drive measurable growth through coaching, accountability, disciplined execution, and ownership of performance outcomes, talent decisions, and risk management.
  • Ability to analyze performance, identify strengths and opportunities, and execute action plans to achieve business objectives.
  • Independent judgment and critical thinking skills to manage time, prioritize, and delegate in a complex, fast-paced environment.
  • Success managing and coaching across affluent, high-net-worth, and business customer segments, identifying complex financial needs, and building relationships with customers, internal partners, and community stakeholders.
  • Ability to lead teams in influencing, educating, and connecting customers to technology and explaining the value of digital banking solutions.
  • Knowledge of banking laws and regulations, compliance controls, operational risk management, and loss prevention, with the ability to model and reinforce protective behaviors.

Responsibilities

  • Provide inclusive leadership to build and retain a high-performing team, establish clear expectations, and manage performance through targeted coaching.
  • Lead the branch team in identifying customer financial needs and delivering tailored consumer and business solutions.
  • Use branch manager routines, observation, feedback, and follow-up to build team capability, confidence, and productivity, and hold the team accountable for expected behaviors and outcomes.
  • Partner with internal sales partners in Wealth & Investment Management, Business Banking, and Home Lending to coordinate customer experiences and deepen relationships.
  • Identify opportunities to make banking easier by educating customers about and demonstrating digital options.
  • Use reporting and employee observations to identify strengths and opportunities, and take action to improve performance, primary bank relationships, and wallet share.
  • Balance growth, operational soundness, and talent decisions; proactively manage risk, resolve issues, and model behaviors that protect customers, employees, and the company.

Benefits

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement
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