Sorter - Northridge

Goodwill Easterseals Miami Valley•Dayton, OH

About The Position

The Sorter performs retail sales functions and accepts merchandise donations, selecting and pricing donated goods and textiles for sale in retail stores according to the Retail Procedures Manual. The role provides customer service, operates the cash register, processes and prepares donated merchandise for resale, and performs stock, shipping, receiving, housekeeping, and reporting duties. The position requires a flexible schedule to meet store needs and the ability to lift and move items weighing up to 50 pounds. The role has no supervisory responsibilities.

Requirements

  • Must be able to perform the essential duties satisfactorily, with reasonable accommodations where applicable.
  • Must be able to pass a criminal background check and random drug screens.
  • Must be able to work a flexible schedule to meet store needs.
  • Must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.
  • Must be able to perform housekeeping and shipping and receiving duties, including safely loading and unloading trailers.
  • Must be able to accept, load, sort, and pack donated clothing, furniture, appliances, and household goods, and maintain related records and reports.
  • Must demonstrate the ability to work as a team member and independently.
  • Must demonstrate a willingness to embrace the agency's empowerment and continuous improvement culture.

Nice To Haves

  • High school diploma or GED.
  • Experience in retail sales, including cashiering, customer service, and shipping and receiving.
  • Box truck experience.

Responsibilities

  • Provide friendly and professional customer service, including greeting customers, selling, and handling telephone inquiries.
  • Load and sort materials on trailers according to instructions.
  • Maintain store premises in compliance with agency safety and housekeeping practices.
  • Operate the cash register accurately and efficiently, including handling change, receipts, checks, charges, and discounts.
  • Inspect donated textiles, furniture, appliances, household goods, books, toys, decorations, and sporting goods to determine saleability.
  • Receive and handle donated goods from donors.
  • Sort and hang garments, place them on appropriate racks, and keep the pulling system up to date.
  • Stock shelves and maintain displays.
  • Meet Goodwill quality control standards for textiles, miscellaneous goods, and furniture.
  • Test electrical appliances to determine whether they operate safely.
  • Complete assigned reports accurately, including donation counts, readings, daily business statements, deposits, and cash drawer records.
  • Price merchandise according to prescribed criteria.
  • Prepare textiles and goods for resale.
  • Disinfect upholstered materials using Steri-Fab.
  • Follow the Goodwill dress code and maintain a professional image and attitude.
  • Perform housekeeping, including vacuuming and cleaning restrooms, sometimes outdoors and in the elements.
  • Safely and efficiently perform shipping and receiving duties, including loading and unloading trailers, potentially using powered equipment.
  • Accept and load donations of clothing, furniture, appliances, and other household goods; sort and pack donations and maintain donation records and reports.
  • Work as a team member and independently, and contribute suggestions and decisions that support store improvement and growth.
  • Comply with agency policies, procedures, safety standards, and applicable regulatory standards, including CARF and Department of Labor standards.
  • Perform additional duties as assigned by a manager, assistant, or supervisor.
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