Assistant Jobs

About The Position

Requirements

• At least 1 year of leadership experience in retail, restaurant, hospitality, or another customer-focused environment.
• Experience coaching, motivating, and developing hourly team members.
• Strong communication, organization, and problem-solving skills.
• Ability to thrive in a fast-paced, team-oriented environment.
• Hands-on leadership style and willingness to perform any bakery role as needed.
• Strong attention to detail and ability to manage multiple operational priorities.
• Passion for exceptional guest experiences and building great teams.
• Must be at least 18 years old.
• Ability to obtain food safety certifications required for the location.
• Ability to perform essential job functions with or without reasonable accommodation.
• Ability to stand and walk for extended periods, up to 8 hours per shift.
• Ability to frequently reach, bend, stoop, twist, kneel, and lift.
• Ability to regularly lift, carry, push, and pull up to 30 pounds and occasionally lift up to 50 pounds with assistance.
• Ability to handle bakery equipment, food products, and a point-of-sale system.
• Ability to work in varying temperatures, including near ovens, freezers, and refrigeration units.
• Ability to safely operate kitchen equipment in accordance with company procedures.
• Ability to read order screens, recipes, and safety information and communicate effectively in a fast-paced environment.
• Availability during peak business hours, including evenings, late nights, weekends, and holidays.

Responsibilities

• Partner with the Bakery Operations Manager to lead day-to-day bakery operations and deliver an exceptional guest experience.
• Lead bakery operations independently when the Bakery Operations Manager is away.
• Coach, motivate, and develop Shift Leaders and Cookie Crew members through feedback, recognition, and support.
• Support recruiting, interviewing, onboarding, and training.
• Help create schedules and manage labor.
• Support ordering, inventory management, product rotation, and shrink control.
• Maintain standards for product quality, food safety, cleanliness, speed of service, and bakery execution.
• Complete operational and administrative tasks accurately and on time.
• Identify opportunities to improve bakery performance and work with bakery and Area leadership to implement solutions.
• Help create a supportive, accountable team culture.
• Assist wherever needed, including serving guests, baking cookies, and supporting the team during busy hours.

Benefits

• Competitive hourly pay
• Early Wage Access (get paid the next day)
• Flexible scheduling
• Employee discount (free cookies)
• Opportunities for growth into Shift Leader and other bakery leadership roles