Clinical Assistant
About The Position
The Clinical Aide provides direct support to certified clinicians in delivering orthotic and prosthetic patient care services. Under a credentialed clinician’s supervision, the role includes preparing patients and treatment areas, performing technical fabrication and device modification tasks, maintaining clinical documentation, and managing inventory. The aide completes assigned treatment tasks precisely and follows applicable safety and regulatory standards. The Clinical Aide assists certified and/or licensed practitioners with patient care and performs assigned clinical and administrative tasks. Depending on relevant allied-health licensure or certification, supervision may be indirect. The position also includes coordinating materials and supplies, maintaining a clean and safe work environment, and complying with Medicare, governmental, blood-borne pathogen, and OSHA requirements.
Requirements
- High school diploma or GED.
- One year of experience in a customer service or patient-facing role.
- Must have or be eligible to obtain a valid driver’s license and have a driving record meeting Hanger’s Motor Vehicle Safety Policy and Procedures.
- Willingness to verify clinical activities with certified clinical personnel.
- Ability to follow written and verbal directions.
- Hand skills to use laboratory tools safely and effectively.
- Knowledge of biomechanical principles.
- Good interpersonal, oral, and written communication skills for reporting information to patients and staff.
- Effective organizational skills and ability to prioritize and plan to meet deadlines.
- Ability to work effectively as a team member.
- Act with integrity, honesty, transparency, and respect.
- Keep patients at the center of work and build trust.
- Foster open collaboration and constructive dialogue.
- Continuously innovate solutions and respond to change.
- Focus on superior outcomes and calibrate work processes for outstanding results.
Nice To Haves
- Preference for allied health professionals, such as a PTA, OTA, or athletic trainer.
- A recognized license or certification in a related allied health profession may allow supervision under indirect supervision.
Responsibilities
- Assist certified clinicians in delivering patient care under direct supervision.
- Prepare treatment rooms and patients for clinical procedures.
- Perform technical fabrication tasks, including making and modifying molds.
- Make treatment modifications, adjustments, and repairs as directed by the supervising clinician.
- Fit and provide soft goods to patients, and make alterations or adjustments as needed.
- Provide orthotics fitting services independently.
- Assist with selected patient follow-up care under clinician direction.
- Complete and maintain accurate, timely documentation of patient care.
- Communicate patient information and care outcomes to the supervising clinician.
- Ensure patient procedures comply with clinical protocols and standards.
- Perform shipping, receiving, and inventory monitoring of prosthetic and orthotic materials.
- Coordinate with vendors to order materials and supplies.
- Maintain a clean, safe, and orderly work environment.
- Follow safety regulations and Medicare, other governmental, blood-borne pathogen, and OSHA requirements.
Benefits
- Competitive compensation packages
- Eight paid national holidays and four additional floating holidays
- PTO including vacation and sick time
- Medical, dental, and vision benefits
- 401(k) savings and retirement plan
- Paid parental bonding leave for new parents
- Employee referral bonus program
- Mentorship programs for mentors and mentees
- Student loan repayment assistance by location
- Volunteering opportunities at local and national events
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
