Assistant Store Manager Jobs

About The Position

Requirements

• Passion for product, brands, fashion, and trends.
• Effective written, verbal, and presentation skills.
• Strong communication skills.
• Excellent time management skills.
• Proficiency in math and strong computer skills.
• Ability to work 20–40 hours per week and maintain a flexible schedule, including weekends, nights, and peak holiday periods.
• Frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
• Frequently sit or stand for long periods and climb ladders as needed.
• Ability to talk and hear regularly; frequently sit, stand, walk, use hands to handle or feel items, reach, twist, and squat.
• Ability to maneuver around sales floor, stockroom, and office areas.
• Required vision abilities include close vision, distance vision, depth perception, and ability to adjust focus.
• Ability to work in an open environment with fluctuating temperatures and standard lighting.

Nice To Haves

• High school diploma or equivalent preferred.

Responsibilities

• Ensure team members deliver an engaging, positive, authentic, and customer-focused experience.
• Handle customer situations according to policy and procedures, attempt to resolve issues, and escalate them as appropriate.
• Maintain a clean, organized, and safe store and stockroom.
• Share customer feedback with the leadership team to improve the customer experience.
• Serve as floor supervisor as needed, including covering breaks and other non-peak periods.
• Hold self and others accountable for completing operational tasks.
• Coach Sales Associates and provide performance feedback.
• Recognize and reward outstanding performance to support associate engagement.
• Direct associates so they understand company directives and standards.
• Prioritize and delegate tasks to meet operational needs.
• Support and execute visual directives and maintain company visual standards.
• Improve efficiency in store operational processes.
• Maintain merchandise flow, filling, and presentation standards throughout the store and stockroom.
• Ensure store associates follow company policies, procedures, and Safety Program practices.
• Demonstrate Pacsun brand affinity and a willingness to learn about products, brands, fashion, and trends.
• Model high standards of conduct, integrity, and confidentiality.
• Build cross-functional partnerships that support business results, transparency, collaboration, and accountability.
• Represent Pacsun as an advocate in the industry and marketplace.
• Recruit, identify, develop, and retain talent.
• Lead company culture, norms, and conduct while remaining approachable and encouraging associate feedback.