About The Position

Assistant Store Managers support the Store Manager in developing and coaching the store team while delivering Lidl’s customer shopping experience. They take ownership of store performance, provide proactive leadership, address operational and personnel challenges, manage multiple tasks and projects, assess employee training needs, and prioritize development. The role centers on providing customers with high-quality, low-price, hassle-free shopping. The Assistant Store Manager works directly with the Store Manager to lead and motivate the team, provide customer service, improve store KPIs, lead promotional and re-merchandising projects, and support daily store operations. They help maintain a safe, positive, and productive workplace in line with company and legal policies and procedures. The position requires daily participation in physical store tasks, including stocking, cleaning, and operating the register.

Requirements

  • Must be 21 years of age or older.
  • 1–2 years of management experience or a bachelor’s degree.
  • Determination to complete tasks on time, meet store targets, and maximize productivity.
  • Experience leading and developing a team in a fast-paced environment.
  • Excellent customer service skills, including patience and the ability to de-escalate tense situations.
  • Readiness to participate daily in physical store operations, including stocking, cleaning, and ringing up purchases.
  • Ability to lift, move, carry, or slide product weighing over 50 pounds.
  • Ability to reach above the head to heights greater than 10 inches.
  • Ability to obtain and maintain ServSafe certification.

Responsibilities

  • Work directly with the Store Manager to lead and motivate the team to reach its full potential.
  • Provide excellent customer service throughout the store and serve as the lead point of contact for customer needs.
  • Monitor and drive continuous improvement of store Key Performance Indicators (KPIs).
  • Lead team projects, including weekly promotional store sets and routine re-merchandising.
  • Provide hands-on support for operational tasks such as cash management, working stock, cleaning, and other essential store functions.
  • Ensure a safe, positive, and productive working environment for store employees in accordance with company and legal policies and procedures.

Benefits

  • Starting pay of $26.00 per hour.
  • 10% employee-only discount on purchases made at Lidl stores.
  • Medical and prescription coverage.
  • Dental coverage.
  • Vision coverage.
  • Paid holidays and paid time off (PTO) for sickness or vacation.
  • Dedicated training plan.
  • 401(k) plan with a 5% company match.
  • Voluntary term life and AD&D insurance.
  • Total Well-Being Program.
  • Employee referral bonuses and other incentive programs.
  • For full-time employees: group term life and AD&D insurance, short- and long-term disability insurance, voluntary critical illness and/or accident insurance, parental leave at 100% pay for birth mothers and non-birth parents, and additional paid time off and sick time.
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