Store Manager In Raleigh Nc

Dollar General•Raleigh, NC

23h

About The Position

The Store Manager is responsible for managing employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees employee recruitment, training, performance, and compliance with labor laws and company policies, while ensuring the store is staffed and opened and closed effectively. The manager monitors operating results, inventory, merchandising, cash controls, safety, security, customer service, and store cleanliness, and completes required paperwork according to company guidelines.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform basic mathematical calculations, including percentages.
Knowledge of cash handling, cashier accountability, and deposit-control procedures.
Ability to perform IBM cash-register functions to generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication and interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices.
Good organizational skills and attention to detail.
Ability to solve problems and handle situations with limited standardization.
High school diploma or equivalent strongly preferred.
Ability to regularly drive or provide personal transportation for bank deposits and occasional work-related travel.
Ability to frequently walk, stand, bend, stoop, kneel, and handle merchandise and equipment.
Ability to frequently lift up to 40 pounds and occasionally lift up to 55 pounds; occasional ladder climbing is required.

Nice To Haves

One year of management experience in a retail environment.
Bilingual Spanish skills may be preferred at certain store locations.

Responsibilities

Recruit, select, retain, train, and develop qualified employees in accordance with labor laws and company policies.
Conduct performance evaluations, address performance gaps through appropriate solutions or counseling, and make recommendations regarding pay and advancement.
Communicate performance, conduct, and safety expectations; coordinate meetings and events related to safety, security, and policies.
Ensure the store is adequately staffed and opened and closed each day; personally open at least twice weekly and close at least twice weekly.
Review operating statements to identify business trends, expense-control opportunities, potential shrink, and errors.
Manage ordering and inventory, review ordering plans and seasonal direction weekly, and follow up on replenishment and cycle counts.
Oversee merchandise staging, stocking, storage, presentation, pricing, and signage in accordance with company practices.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Provide leadership for superior customer service and maintain a clean, organized, safe, and secure store.
Ensure the store has the tools needed to perform required tasks.
Follow company procedures and communications and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.
Make bank deposits and occasionally travel to management meetings or other Dollar General stores.