Full Time Asst
About The Position
The Assistant Store Manager assists the Store Manager in leading a customer-focused, sales-driven, profitable, and productive store. The role inspires and motivates the team by modeling company values, supporting a customer-focused selling culture, executing store KPIs, and holding employees accountable for company policies and procedures. The Assistant Store Manager supports customer experience, store operations, visual standards, merchandise flow, and team development. The role may serve as floor supervisor during non-peak periods and requires flexibility to work 32–40 hours per week, including weekends, nights, and peak holiday periods.
Requirements
- Passion for products, brands, fashion, and trends.
- Effective written, verbal, and presentation skills.
- Strong communication skills.
- Excellent time-management skills.
- Proficiency in math and strong computer skills.
- Ability to work 32–40 hours per week, including weekends, nights, and peak holiday periods.
- Ability to frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
- Ability to frequently sit or stand for long periods and climb ladders as needed.
- Ability to talk and hear regularly; sit, stand, walk, use hands to handle or feel items, reach, twist, and squat frequently.
- Ability to maneuver around sales floor, stockroom, and office areas.
- Vision abilities including close vision, distance vision, depth perception, and ability to adjust focus.
- Ability to work in an open environment with fluctuating temperatures and standard lighting.
Nice To Haves
- High school diploma or equivalent preferred.
Responsibilities
- Ensure team members deliver an engaging, positive, and authentic customer experience.
- Handle customer situations in accordance with policies and procedures, attempt to resolve issues, and escalate when appropriate.
- Maintain a clean, organized, and safe store and stockroom.
- Share customer feedback with the leadership team to improve the customer experience.
- Serve as floor supervisor as needed, including coverage during breaks and other non-peak periods.
- Hold self and others accountable for completing operational tasks.
- Coach associates and provide feedback on Sales Associate performance.
- Recognize and reward outstanding performance to support associate engagement.
- Provide direction so associates understand company directives and standards.
- Prioritize and delegate tasks to meet operational needs.
- Support and execute visual directives and maintain company visual standards.
- Improve efficiency in store operational processes.
- Maintain merchandise flow, filling, and presentation standards in the store and stockroom.
- Ensure associates follow company policies, procedures, and Safety Program practices.
- Represent the PacSun brand with passion for products, brands, fashion, and trends.
- Model company values and motivate others.
- Recruit, identify, develop, and retain talent.
- Build cross-functional partnerships and promote transparency, collaboration, and accountability.
- Encourage associate feedback and interaction while balancing management presence with approachability.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
