Full Time Asst

Pacsun Careers•Sandy, UT

About The Position

The Assistant Store Manager assists the Store Manager in leading a customer-focused, top-line-sales-driven, profitable, and productive store. The role helps motivate the team, deliver an engaging and authentic customer experience, execute store KPIs, and ensure employees follow company policies and procedures. The Assistant Store Manager also supports store operations, visual standards, merchandise flow, associate development, and a safe, organized shopping and working environment. The position requires 32–40 hours per week and flexibility to work weekends, nights, and peak holiday periods. Duties and responsibilities may change, and reasonable accommodations may be made for qualified individuals with disabilities.

Requirements

High school diploma or equivalent preferred.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time-management skills.
Proficiency in math and strong computer skills.
Ability to work 32–40 hours per week.
Flexibility to work weekends, nights, and peak holiday periods.
Ability to frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
Ability to frequently sit or stand for long periods and climb ladders as needed.
Ability to maneuver around sales-floor, stockroom, and office areas.
Ability to work in an open environment with fluctuating temperatures and standard lighting.
Required vision abilities include close vision, distance vision, depth perception, and ability to adjust focus.

Nice To Haves

Passion for products, brands, fashion, and trends.

Responsibilities

Ensure team members deliver an engaging, positive, authentic, customer-focused experience.
Handle customer situations in accordance with policies and procedures, attempt to resolve issues, and escalate when appropriate.
Maintain a clean, organized, and safe store and stockroom.
Share customer feedback with the leadership team to improve the customer experience.
Act as floor supervisor as needed, including covering breaks and other non-peak periods.
Hold self and others accountable for completing operational tasks.
Coach associates and provide feedback on performance; recognize and reward outstanding performance.
Direct associates to ensure they understand company directives and standards.
Prioritize and delegate tasks to meet operational needs.
Support and execute visual directives and maintain company visual standards.
Improve efficiency in store operational processes.
Maintain merchandise flow, replenishment, and presentation standards throughout the store and stockroom.
Ensure associates follow company policies, procedures, and Safety Program practices.
Demonstrate passion and affinity for PacSun products, brands, fashion, and trends, and take initiative to learn about them.
Model company values, conduct, integrity, and confidentiality; support a culture of transparency, collaboration, and accountability.
Develop cross-functional partnerships and advocate for PacSun in the industry and marketplace.
Recruit, identify, develop, and retain talent.
Balance a strong management presence with approachability and encourage associate feedback and interaction.