Full Time Asst

Pacsun Careers•Canton, OH

13d

About The Position

The Assistant Store Manager assists the Store Manager in leading a customer-focused, sales-driven, profitable, and productive store. The role inspires and motivates the team, supports a customer-focused selling culture, ensures execution of store KPIs, and holds employees accountable for following company policies and procedures. The Assistant Store Manager helps deliver an engaging and authentic customer experience, supports store and stockroom operations, maintains visual and safety standards, and coaches associates. The position also contributes to recruiting, developing, and retaining talent and to building a collaborative, transparent, and accountable store culture.

Requirements

High school diploma or equivalent preferred.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time-management skills.
Proficient in math and possesses strong computer skills.
Ability to work 32–40 hours per week.
Flexibility to work weekends, nights, and peak holiday periods.
Frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds.
Frequently sit or stand for long periods and climb ladders as needed.
Ability to talk or hear regularly; sit, stand, walk, use hands to handle or feel objects, reach, twist, or squat frequently.
Ability to maneuver around sales floor, stockroom, and office areas.
Close and distance vision, depth perception, and ability to adjust focus.
Ability to work in an open environment with fluctuating temperatures and standard lighting.

Nice To Haves

Not specified.

Responsibilities

Maintain a customer-focused mindset and ensure team members provide an engaging, positive, and authentic customer experience.
Address customer situations in compliance with policy and procedures, seek solutions, and escalate issues as appropriate.
Maintain a clean, organized, and safe store and stockroom.
Share customer feedback with the leadership team to improve the customer experience.
Serve as floor supervisor as needed, including during breaks and other non-peak periods.
Hold self and others accountable for completing operational tasks.
Coach associates and provide feedback on Sales Associate performance.
Recognize and reward outstanding performance to support associate engagement.
Direct associates to ensure they understand company directives and standards.
Prioritize and delegate tasks to meet operational needs.
Support and execute visual directives and maintain company visual standards.
Improve efficiency in store operational processes.
Maintain merchandise flow, filling, and presentation standards throughout the store and stockroom.
Ensure associates follow company policies, procedures, and Safety Program practices.
Represent the PacSun brand through passion for products, brands, fashion, and trends.
Model core values and motivate others through consistent behavior.
Learn about products, brands, fashion, and trends.
Operate with integrity and confidentiality and set an example for leaders and associates.
Build cross-functional partnerships that support business results and a culture of transparency, collaboration, and accountability.
Represent PacSun in the industry and marketplace.
Recruit, identify, develop, and retain talent.
Lead company culture, norms, and conduct while maintaining an approachable management presence and encouraging associate feedback.