Full Time Asst

Pacsun Careers•Midland, TX

About The Position

The Assistant Store Manager assists the Store Manager in leading a customer-focused, sales-driven, profitable, and productive store. The role inspires and motivates the team through the company’s core values, supports a customer-focused selling culture, ensures execution of store KPIs, and holds associates accountable for following policies and procedures. The Assistant Store Manager contributes to a positive and authentic customer experience, store operations, visual presentation, merchandise flow, and a safe, clean shopping and working environment. The role also supports associate engagement, coaching, talent development, and collaboration across the business.

Requirements

Passion for products, brands, fashion, and trends.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time-management skills.
Proficiency in math and strong computer skills.
Ability to balance a strong management presence with approachability and encourage associate feedback and interaction.
Ability to work 32–40 hours per week.
Flexibility to work weekends, nights, and peak holiday periods.
Ability to frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds.
Ability to frequently sit or stand for long periods and climb ladders as needed.
Ability to maneuver around sales floor, stockroom, and office areas.
Ability to work in an open environment with fluctuating temperatures and standard lighting.
High school diploma or equivalent preferred.

Nice To Haves

High school diploma or equivalent.

Responsibilities

Maintain a customer-focused mindset and ensure team members deliver an engaging, positive, and authentic customer experience.
Handle customer situations in compliance with policies and procedures, attempt to resolve issues, and escalate them as appropriate.
Maintain a clean, organized store and stockroom, promoting a safe working and shopping environment.
Share customer feedback with the leadership team to improve the customer experience.
Serve as floor supervisor as needed, including covering non-peak periods and breaks.
Hold self and others accountable for completing operational tasks and executing store KPIs.
Coach associates and provide feedback on Sales Associate performance.
Recognize and reward outstanding performance to support associate engagement.
Direct associates to ensure understanding of company directives and standards.
Prioritize and delegate tasks to meet operational needs.
Support and execute visual directives and maintain company visual standards.
Improve efficiency across store operational processes.
Maintain merchandise flow, replenishment, and presentation standards throughout the store and stockroom.
Ensure store associates follow company policies, procedures, and Safety Program practices.
Represent the PacSun brand through passion for its products, brands, fashion, and trends.
Model core value behaviors and demonstrate initiative to learn about products, brands, fashion, and trends.
Build cross-functional partnerships and promote transparency, collaboration, and accountability.
Recruit, identify, develop, and retain talent.
Lead by example in company culture, conduct, integrity, and confidentiality, while remaining approachable and encouraging associate feedback.