Assistant Store Manager

Sprouts Farmers Market•Los Angeles, CA

About The Position

At Sprouts Farmers Market, the Assistant Store Manager directs business processes at an assigned store and helps deliver positive results. The role requires competence across perishable and non-perishable departments to ensure programs and processes drive sales and efficiency. The Assistant Store Manager inspires and motivates a team to provide superior customer service in a fast-paced, friendly environment while complying with company safety, labeling, health, and weights and measures standards. They oversee the entire store in the Store Manager’s absence and drive store sales, team member engagement, and customer advocacy through leadership focused on people, processes, partners, and performance. The Assistant Store Manager leads approximately ten Department Managers and Receivers; develops store leaders and team members; supports a positive, continuously improving culture; and ensures an exceptional customer experience. The role has responsibility for store financial performance, inventory, labor, expenses, sales execution, merchandising, receiving, and food and workplace safety. It also exercises independent judgment in supervising assigned team members and makes recommendations on employment, performance, development, corrective action, and staffing matters. The position requires schedule flexibility to meet business needs, including nights, weekends, and holidays. Physical duties include lifting, pushing and pulling merchandise, standing and walking for extended periods, and reaching and transferring items. The role uses a range of store, office, and department equipment and requires Food Safety certification.

Requirements

Must be at least 21 years of age.
High school diploma or equivalent.
1–3 years of retail experience, or an acceptable combination of education and experience.
Demonstrated success leading perishable and non-perishable department operations, including profit and loss, safety, sanitation, staffing, disciplinary actions, training, leader development, performance appraisals, deadlines, inventory and shrink, sales promotions, and merchandising.
Professional written and verbal communication skills, attention to detail, analytical ability, and solution-focused decisiveness.
Proficiency in Microsoft Office, bookkeeping/accounting, time and attendance, and human resources software.
Flexibility to work a schedule that changes with business needs, including nights, weekends, and holidays.
Must have and maintain Food Safety certification.
Able to lift 60 pounds between 15 and 70 inches above the ground; lifting heavier items is occasionally required.
Able to push and pull racks and U-boats of merchandise, with required force ranging from 80 to 100 pounds.
Able to stand continuously on hard surfaces, walk up to two miles, reach vertically to upper levels, and transfer items horizontally.
Must wear task-appropriate PPE, including items such as non-slip closed-toe shoes, long pants, and latex and/or cut-resistant gloves.

Nice To Haves

A degree in business management, marketing, retailing, communications, advertising, or a related field is preferred.

Responsibilities

Model Sprouts leadership behaviors and values to positively shape the store culture.
Develop and motivate the store leadership team and team members to deliver an exceptional customer experience.
Lead approximately ten Department Managers and Receivers with courtesy, respect, integrity, and care.
Communicate expectations, policy changes, initiatives, and product knowledge; give and receive constructive feedback to support collaboration.
Recognize store successes and address opportunities for ongoing improvement.
Teach team members to exceed customer expectations and demonstrate advanced product knowledge when assisting customers and training staff.
Respond effectively and urgently to emergencies, crises, equipment failures, and other issues.
Manage inventory, labor, and expenses to meet profit-and-loss targets as a rate to sales.
Maintain compliance with safety and food safety requirements, including requirements measured through Ecolab and PCR audits.
Identify safety, security, and loss-prevention concerns and work with the BPS team to resolve them.
Ensure compliance with federal, state, and company requirements for labor, health, safety, and sanitation, maintaining a safe and clean environment.
Drive sales growth and store experience execution through Educate and Enrich standards, store conditions, advertising directives, top-item knowledge, and department schematics.
Maintain top-item in-stock conditions through fresh-item management, perpetual inventory, and computer-assisted ordering.
Oversee inventory processes, including ordering, receiving, unloading, breaking down, stocking, facing, and rotating merchandise, with attention to code dates and sanitation.
Oversee distribution-center and vendor invoicing and report discrepancies to the appropriate supplier.
Lead Receivers and ensure backroom organization, cleanliness, and safety.
Help build and maintain sales-floor displays in compliance with company programs and standards.
Verify that products are fresh, labeled, and priced accurately; oversee price changes and stay current on sale prices.
Supervise Department Managers and assigned team members, including directing work, evaluating performance, coaching, assigning responsibilities, and identifying development opportunities.
Make recommendations concerning hiring, promotion, discipline, termination, employment decisions, performance management, leadership development, corrective action, and staffing.

Benefits

Competitive pay.
Sick time plan for the employee or immediate family members.
Vacation accrual plan.
Opportunities for career growth.
15% discount on purchases for the employee and one other household family member.
Flexible schedules.
Employee Assistance Program (EAP).
401(k) retirement savings plan with a generous company match.
Company-paid life insurance.
Contests and appreciation events throughout the year.
Performance-based bonus, subject to eligibility requirements.
Medical, dental, and vision coverage, subject to eligibility requirements.
Health Savings Account with company match, subject to eligibility requirements.
Pre-tax Flexible Spending Accounts for healthcare and dependent care, subject to eligibility requirements.
Company-paid short-term disability coverage, subject to eligibility requirements.
Paid parental leave for mothers and fathers, subject to eligibility requirements.
Paid holidays, subject to eligibility requirements.
DailyPay option for eligible employees to transfer earned pay before payday.