Part Time Assistant

PACSUN•Jackson Township, OH

About The Position

The Assistant Store Manager assists the Store Manager in leading a customer-focused, sales-driven, profitable, and productive store. The role inspires and motivates employees through Pacsun core values and a customer-focused selling culture, ensures execution of store KPIs, and holds store employees accountable for company policies and procedures. The Assistant Store Manager supports customer experience, store operations, visual standards, merchandise flow, employee coaching and engagement, and the maintenance of a safe and organized store and stockroom. The position is part-time, requiring availability for 20–40 hours per week, including weekends, nights, and peak holiday periods.

Requirements

  • Passion for product, brands, fashion, and trends.
  • Effective written, verbal, and presentation skills.
  • Strong communication skills.
  • Excellent time management skills.
  • Proficiency in math and strong computer skills.
  • Ability to work 20–40 hours per week and maintain a flexible schedule, including weekends, nights, and peak holiday periods.
  • Frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
  • Frequently sit or stand for long periods and climb ladders as needed.
  • Ability to talk and hear regularly; frequently sit, stand, walk, use hands to handle or feel items, reach, twist, and squat.
  • Ability to maneuver around sales floor, stockroom, and office areas.
  • Required vision abilities include close vision, distance vision, depth perception, and ability to adjust focus.
  • Ability to work in an open environment with fluctuating temperatures and standard lighting.

Nice To Haves

  • High school diploma or equivalent preferred.

Responsibilities

  • Ensure team members deliver an engaging, positive, authentic, and customer-focused experience.
  • Handle customer situations according to policy and procedures, attempt to resolve issues, and escalate them as appropriate.
  • Maintain a clean, organized, and safe store and stockroom.
  • Share customer feedback with the leadership team to improve the customer experience.
  • Serve as floor supervisor as needed, including covering breaks and other non-peak periods.
  • Hold self and others accountable for completing operational tasks.
  • Coach Sales Associates and provide performance feedback.
  • Recognize and reward outstanding performance to support associate engagement.
  • Direct associates so they understand company directives and standards.
  • Prioritize and delegate tasks to meet operational needs.
  • Support and execute visual directives and maintain company visual standards.
  • Improve efficiency in store operational processes.
  • Maintain merchandise flow, filling, and presentation standards throughout the store and stockroom.
  • Ensure store associates follow company policies, procedures, and Safety Program practices.
  • Demonstrate Pacsun brand affinity and a willingness to learn about products, brands, fashion, and trends.
  • Model high standards of conduct, integrity, and confidentiality.
  • Build cross-functional partnerships that support business results, transparency, collaboration, and accountability.
  • Represent Pacsun as an advocate in the industry and marketplace.
  • Recruit, identify, develop, and retain talent.
  • Lead company culture, norms, and conduct while remaining approachable and encouraging associate feedback.
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