Part Time Assistant

PACSUN•Fairfax, VA

22h

About The Position

The Assistant Store Manager assists the Store Manager in leading a customer-focused, sales-driven, profitable, and productive store. The role inspires and motivates associates, supports a customer-focused selling culture, ensures execution of store KPIs, and holds employees accountable for following policies and procedures. The Assistant Store Manager helps deliver an engaging, positive, and authentic customer experience; handles customer situations in accordance with policy; maintains a clean, organized, and safe store and stockroom; and shares customer feedback with the leadership team. The role coaches associates, recognizes strong performance, communicates company directives, prioritizes and delegates operational tasks, supports visual standards, and maintains merchandise flow and presentation. The position also helps recruit, develop, and retain talent, builds cross-functional partnerships, and serves as a leader of company culture and a Pacsun advocate. This is a part-time position requiring availability for 20–40 hours per week and flexibility to work weekends, nights, and peak holiday periods. Physical requirements include lifting and moving items, standing or sitting for extended periods, climbing ladders, and moving around sales floor, stockroom, and office areas. The work environment is open, with fluctuating temperatures and standard lighting.

Requirements

Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time management skills.
Proficiency in math and strong computer skills.
Ability to work 20–40 hours per week, including weekends, nights, and peak holiday periods.
Frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
Frequently sit or stand for long periods and climb ladders as needed.
Ability to maneuver around sales floor, stockroom, and office areas.
Required vision abilities include close and distance vision, depth perception, and adjusting focus.
Ability to work in an open environment with fluctuating temperatures and standard lighting.

Nice To Haves

Passion for products, brands, fashion, and trends.
High school diploma or equivalent preferred.
Willingness, aptitude, and initiative to learn about products, brands, fashion, and trends.

Responsibilities

Promote a customer-focused mindset and ensure team members deliver engaging, positive, and authentic customer experiences.
Handle customer situations in compliance with policies and procedures, attempt to resolve issues, and escalate when appropriate.
Maintain a clean, organized, and safe store and stockroom.
Share customer feedback with the leadership team to improve the customer experience.
Serve as floor supervisor as needed, including covering non-peak periods and breaks.
Hold self and others accountable for completing operational tasks.
Coach associates and provide feedback on Sales Associate performance.
Recognize and reward outstanding performance to support associate engagement.
Direct associates to ensure they understand company directives and standards.
Prioritize and delegate tasks to meet operational needs.
Support and execute visual directives and maintain company visual standards.
Improve efficiency in store operational processes.
Maintain merchandise flow, filling, and presentation standards throughout the store and stockroom.
Ensure associates follow policies, procedures, and Safety Program practices.
Demonstrate passion for and affinity with Pacsun products, brands, fashion, and trends.
Recruit, identify, develop, and retain talent.
Build cross-functional partnerships and promote transparency, collaboration, and accountability.
Serve as a Pacsun advocate and leader of company culture, norms, and conduct.
Encourage associate feedback and interaction while maintaining a strong, approachable management presence.