Part Time Assistant

Pacsun Careers•Mclean, VA

13h•Onsite

About The Position

The Assistant Store Manager assists the Store Manager in leading a customer-focused, top-line-sales-driven, profitable, and productive store location. The role inspires and motivates the team through company core values, a customer-focused selling culture, and execution of store KPIs. The Assistant Store Manager also holds store employees accountable for following company policies and procedures. The position is part-time and requires availability for 20–40 hours per week, including flexibility to work weekends, nights, and peak holiday periods. Duties and responsibilities may change, and reasonable accommodations may be made to enable qualified individuals with disabilities to perform the role’s essential functions.

Requirements

Passion for products, brands, fashion, and trends.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time management skills.
Proficiency in math and strong computer skills.
Ability to work 20–40 hours per week, including weekends, nights, and peak holiday periods.
Frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds.
Frequently sit or stand for long periods and climb ladders as needed.
Ability to maneuver around sales floor, stockroom, and office areas.
Required vision abilities include close vision, distance vision, depth perception, and ability to adjust focus.
Ability to work in an open environment with fluctuating temperatures and standard lighting.

Nice To Haves

High school diploma or equivalent preferred.

Responsibilities

Deliver and promote an engaging, positive, authentic, customer-focused experience; handle customer situations according to policy, seek solutions, and escalate issues as appropriate.
Maintain a clean, organized, and safe store and stockroom to support the customer experience.
Share customer feedback with the leadership team to improve the customer experience.
Serve as floor supervisor as needed, including during non-peak coverage periods such as breaks.
Hold self and others accountable for operational tasks and coach and provide performance feedback to Sales Associates.
Recognize and reward outstanding performance and support associate engagement.
Direct associates to ensure they understand company directives and standards; prioritize and delegate tasks to meet operational needs.
Support and execute visual directives and maintain company visual standards.
Drive efficiency in store operations and maintain merchandise flow, filling, and presentation standards in the store and stockroom.
Ensure store associates follow company policies, procedures, and Safety Program practices.
Demonstrate passion for the PacSun brand, products, brands, fashion, and trends; learn about products and trends.
Model company conduct, integrity, confidentiality, culture, norms, and standards; develop cross-functional partnerships and promote transparency, collaboration, and accountability.
Recruit, identify, develop, and retain talent that delivers performance excellence.
Balance a strong management presence with approachability and encourage associate feedback and interaction.
Serve as a PacSun advocate in the industry and marketplace.