Part Time Assistant

Pacsun Careers•Richmond, VA

About The Position

The Assistant Store Manager assists the Store Manager in leading a customer-focused, top-line sales-driven, profitable, and productive store location. The role inspires and motivates the team through Pacsun core value behaviors, supports a customer-focused selling culture, and ensures execution of store KPIs. The Assistant Store Manager holds store employees accountable for following company policies and procedures. This is a part-time position requiring availability for 20–40 hours per week. Schedule flexibility is required, including weekends, nights, and peak holiday periods. Duties and responsibilities may change, and reasonable accommodations may be made for qualified individuals with disabilities.

Requirements

Passion for products, brands, fashion, and trends.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time-management skills.
Proficiency in math and strong computer skills.
Ability to work 20–40 hours per week with schedule flexibility, including weekends, nights, and peak holiday periods.
Frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds.
Frequently sit or stand for long periods and climb ladders as needed.
Ability to maneuver around sales floor, stockroom, and office areas.
Ability to work in an open environment with fluctuating temperatures and standard lighting.
Required vision abilities include close vision, distance vision, depth perception, and ability to adjust focus.
Regularly talk or hear; frequently sit, stand, walk, use hands to handle or feel objects, and reach, twist, or squat.

Nice To Haves

High school diploma or equivalent preferred.

Responsibilities

Ensure an engaging, positive, authentic, and customer-focused experience for customers and coach team members to deliver the same.
Handle customer situations in accordance with policies and procedures, attempt to resolve issues, and escalate them as appropriate.
Maintain a clean, organized, and safe store and stockroom.
Share customer feedback with the leadership team to improve the customer experience.
Serve as floor supervisor as needed, including during breaks and other non-peak periods.
Hold self and others accountable for completing operational tasks.
Coach Sales Associates, provide performance feedback, and recognize outstanding performance.
Direct associates so they understand company directives and standards.
Prioritize and delegate tasks to meet operational needs.
Support and execute visual directives and maintain company visual standards.
Improve efficiency in store operations and maintain merchandise flow, filling, and presentation standards.
Ensure associates follow company policies, procedures, and Safety Program practices.
Represent the PacSun brand through passion for products, brands, fashion, and trends.
Operate with integrity and confidentiality, set an example for leaders and associates, and foster collaboration and accountability.
Recruit, identify, develop, and retain talent.
Balance a strong management presence with approachability and encourage associate feedback and interaction.