Part Time Assistant

PACSUN•Glendale, CA

6d•Onsite

About The Position

The Assistant Store Manager assists the Store Manager in leading a customer-focused, top-line sales-driven, profitable, and productive store. The role motivates and inspires the team, promotes a customer-focused selling culture, ensures execution of the store’s KPIs, and holds employees accountable for following company policies and procedures. The position supports customer service, store operations, visual standards, merchandise flow, associate coaching and engagement, and a clean and safe store and stockroom. It also contributes to recruiting, developing, and retaining talent; building cross-functional partnerships; and serving as an advocate for Pacsun and its culture.

Requirements

Passion for product, brands, fashion, and trends.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time-management skills.
Proficiency in math and strong computer skills.
Ability to work 20–40 hours per week, including weekends, nights, and peak holiday periods.
Ability to frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
Ability to frequently sit or stand for long periods and climb ladders as needed.
Ability to maneuver around sales-floor, stockroom, and office areas.
Ability to work in an open environment with fluctuating temperatures and standard lighting.

Nice To Haves

High school diploma or equivalent preferred.

Responsibilities

Ensure the team delivers engaging, positive, authentic customer experiences and handle customer situations according to policy, escalating issues as appropriate.
Maintain a clean, organized, and safe store and stockroom.
Share customer feedback with the leadership team to improve the customer experience.
Act as floor supervisor as needed, including covering breaks and other non-peak periods.
Hold self and others accountable for completing operational tasks.
Coach associates and provide performance feedback; recognize and reward outstanding performance.
Direct associates so they understand company directives and standards.
Prioritize and delegate tasks to meet operational needs and improve store-process efficiency.
Support and execute visual directives and maintain company visual standards.
Maintain merchandise flow, replenishment, and presentation standards in the store and stockroom.
Ensure associates follow company policies, procedures, and Safety Program practices.
Demonstrate Pacsun brand affinity and motivate others by consistently exhibiting core values.
Learn about products, brands, fashion, and trends, and inspire the team to do the same.
Operate with integrity and confidentiality and model expected conduct.
Develop cross-functional partnerships that support business results, transparency, collaboration, and accountability.
Recruit, identify, develop, and retain talent.
Lead company culture, norms, and conduct while remaining approachable and encouraging associate feedback.