Part Time Assistant

PACSUN•Robinson Township, PA

About The Position

The Assistant Store Manager assists the Store Manager in leading a customer-focused, sales-driven, profitable, and productive store. The role inspires and motivates the team through Pacsun’s core values, a customer-focused selling culture, and execution of store KPIs. The Assistant Store Manager holds store employees accountable for following company policies and procedures. The position helps deliver an engaging, positive, and authentic customer experience; handles customer issues according to policy; maintains an organized, clean, and safe store and stockroom; and shares customer feedback with leadership. It also involves supervising the sales floor as needed, coaching and recognizing associates, communicating company standards, prioritizing and delegating tasks, supporting visual standards, and maintaining merchandise flow and presentation. The Assistant Store Manager promotes Pacsun’s brand, product, fashion, and trend awareness; supports recruiting, developing, and retaining talent; and fosters collaboration, transparency, accountability, and associate feedback. This is a part-time position requiring availability for 20–40 hours per week, including weekends, nights, and peak holiday periods. The role includes physical activity such as lifting, standing or sitting for extended periods, climbing ladders, and moving around the sales floor, stockroom, and office.

Requirements

Passion for product, brands, fashion, and trends.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time management skills.
Proficiency in math and strong computer skills.
Ability to work 20–40 hours per week with schedule flexibility, including weekends, nights, and peak holiday periods.
Ability to frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
Ability to sit and stand for long periods, climb ladders as needed, and maneuver around sales floor, stockroom, and office areas.
Ability to work in an open environment with fluctuating temperatures and standard lighting.
Ability to meet the role's vision requirements, including close and distance vision, depth perception, and adjusting focus.

Nice To Haves

High school diploma or equivalent preferred.

Responsibilities

Promote a customer-focused mindset and ensure team members deliver an engaging, positive, and authentic customer experience.
Handle customer situations in compliance with policies and procedures, attempt to resolve issues, and escalate as appropriate.
Maintain a clean, organized, and safe store and stockroom.
Share customer feedback with the leadership team to improve the customer experience.
Perform floor supervisor duties as needed, including covering non-peak periods and breaks.
Hold self and others accountable for completing operational tasks.
Coach associates and provide feedback on Sales Associate performance.
Recognize and reward outstanding performance to support associate engagement.
Direct associates so they understand company directives and standards.
Prioritize and delegate tasks to meet operational needs.
Support and execute visual directives and maintain company visual standards.
Improve efficiency in store operational processes.
Maintain merchandise flow, filling, and presentation standards throughout the store and stockroom.
Ensure associates follow company policies, procedures, and Safety Program practices.
Demonstrate Pacsun brand affinity and passion for product, brands, fashion, and trends.
Recruit, identify, develop, and retain talent.
Develop cross-functional partnerships and promote transparency, collaboration, and accountability.
Balance a strong management presence with approachability and encourage associate feedback and interaction.
Serve as a Pacsun advocate in the industry and marketplace.