Part Time Assistant

Pacsun Careers•Glendale, CA
•Onsite

About The Position

The Assistant Store Manager assists the Store Manager in leading a customer-focused, sales-driven, profitable, and productive store. The role inspires and motivates the team through Pacsun core values, supports a customer-focused selling culture, and helps ensure the execution of store KPIs. The Assistant Store Manager also holds store employees accountable for following company policies and procedures. This is a part-time position requiring availability for 20–40 hours per week. Schedule flexibility, including weekends, nights, and peak holiday periods, is required. The role involves working across the sales floor, stockroom, and office areas, with frequent lifting, standing or sitting for extended periods, and climbing ladders as needed. Reasonable accommodations may be made for qualified individuals with disabilities.

Requirements

  • Passion for products, brands, fashion, and trends.
  • High school diploma or equivalent preferred.
  • Effective written, verbal, and presentation skills.
  • Strong communication skills.
  • Excellent time-management skills.
  • Proficient in math and strong computer skills.
  • Availability to work 20–40 hours per week.
  • Flexibility to work weekends, nights, and peak holiday periods.
  • Ability to frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
  • Ability to frequently sit or stand for long periods and climb ladders as needed.
  • Ability to maneuver around sales-floor, stockroom, and office areas.
  • Ability to work in an open environment with fluctuating temperatures and standard lighting.
  • Required vision abilities include close vision, distance vision, depth perception, and ability to adjust focus.

Responsibilities

  • Deliver and promote an engaging, positive, authentic, customer-focused shopping experience.
  • Handle customer situations in accordance with policies and procedures, attempt to resolve issues, and escalate them when appropriate.
  • Maintain a clean, organized, and safe store and stockroom.
  • Share customer feedback with the leadership team to improve the customer experience.
  • Serve as floor supervisor as needed, including covering non-peak periods and breaks.
  • Hold self and others accountable for completing operational tasks.
  • Coach Sales Associates and provide performance feedback; recognize and reward outstanding performance.
  • Direct associates so they understand company directives and standards, and prioritize and delegate tasks to meet operational needs.
  • Support and execute visual directives and maintain company visual standards.
  • Drive efficiency in store operations and maintain merchandise flow, replenishment, and presentation standards.
  • Ensure associates follow company policies, procedures, and Safety Program practices.
  • Represent the Pacsun brand and demonstrate passion for its products, brands, fashion, and trends.
  • Model Pacsun core values and motivate others through consistent behaviors.
  • Learn about products, brands, fashion, and trends with willingness, aptitude, and initiative.
  • Operate with high standards of conduct, integrity, and confidentiality.
  • Build cross-functional partnerships that support business results and a culture of transparency, collaboration, and accountability.
  • Represent Pacsun in the industry and marketplace.
  • Recruit, identify, develop, and retain talent.
  • Lead company culture, norms, and conduct while balancing management presence with approachability and encouraging associate feedback.
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