Part Time Assistant

Pacsun Careers•Orlando, FL

About The Position

The Assistant Store Manager assists the Store Manager in leading a customer-focused, sales-driven, profitable, and productive store. The role inspires and motivates the team through customer-focused selling and the execution of store KPIs, while holding employees accountable for following policies and procedures. The Assistant Store Manager helps deliver an engaging, positive, and authentic customer experience; resolves customer issues in accordance with company policy; and maintains a clean, organized, and safe store and stockroom. The role supports daily operations, visual standards, merchandise flow, associate coaching and engagement, and the communication and execution of company directives. As a leader, this position is expected to model integrity, confidentiality, company culture, and accountability; build cross-functional partnerships; and help recruit, develop, and retain talent. This is a part-time position requiring availability for 20–40 hours per week, including weekends, nights, and peak holiday periods.

Requirements

Passion for product, brands, fashion, and trends.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time-management skills.
Proficiency in math and strong computer skills.
Ability to work 20–40 hours per week and maintain schedule flexibility, including weekends, nights, and peak holiday periods.
Frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
Frequently sit or stand for long periods and climb ladders as needed.
Ability to maneuver around sales floor, stockroom, and office areas.
Ability to work in an open environment with fluctuating temperatures and standard lighting.
High school diploma or equivalent preferred.

Nice To Haves

High school diploma or equivalent.

Responsibilities

Maintain a customer-focused mindset and ensure team members provide an engaging, positive, and authentic customer experience.
Handle customer situations according to policy and procedures, attempt to resolve issues, and escalate them when appropriate.
Maintain a clean, organized, and safe store and stockroom.
Share customer feedback with the leadership team to improve the customer experience.
Serve as floor supervisor as needed, including during breaks and other non-peak periods.
Hold self and others accountable for completing operational tasks.
Coach Sales Associates and provide performance feedback.
Recognize and reward strong performance to support associate engagement.
Direct associates so they understand company directives and standards.
Prioritize and delegate tasks to meet operational needs.
Support and execute visual directives and maintain company visual standards.
Improve efficiency across store operations.
Maintain merchandise flow, filling, and presentation standards in the store and stockroom.
Ensure associates follow company policies, procedures, and Safety Program practices.
Represent the PacSun brand through passion for products, brands, fashion, and trends.
Inspire and motivate others by consistently demonstrating core value behaviors.
Learn about products, brands, fashion, and trends.
Model high standards of conduct, integrity, and confidentiality.
Build cross-functional partnerships that support business results, transparency, collaboration, and accountability.
Represent PacSun as an advocate in the industry and marketplace.
Recruit, identify, develop, and retain talent.
Lead company culture, norms, and conduct, while remaining approachable and encouraging associate feedback.
Work a schedule that may include weekends, nights, and peak holiday periods.