Part Time Assistant

Pacsun Careers•Salem, NH

About The Position

The Assistant Store Manager assists the Store Manager in leading a customer-focused, top-line sales-driven, profitable, and productive store. The role inspires and motivates team members through the company’s core values, supports a customer-focused selling culture, and ensures execution of store KPIs. Assistant Store Managers hold employees accountable for following company policies and procedures while supporting store operations, customer experience, and team performance.

Requirements

Passion for product, brands, fashion, and trends.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time management skills.
Proficiency in math and strong computer skills.
Ability to work 20–40 hours per week.
Ability to work a flexible schedule, including weekends, nights, and peak holiday periods.
Frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds.
Frequently sit or stand for long periods and climb ladders as needed.
Ability to talk or hear regularly; sit, stand, walk, use hands to handle or feel objects, reach, twist, or squat as needed.
Ability to move around sales floor, stockroom, and office areas.
Close and distance vision, depth perception, and ability to adjust focus.
Ability to work in an open environment with fluctuating temperatures and standard lighting.

Nice To Haves

High school diploma or equivalent preferred.

Responsibilities

Ensure team members deliver an engaging, positive, and authentic customer experience.
Handle customer situations in accordance with policy and procedures, attempt to resolve issues, and escalate as appropriate.
Maintain a clean, organized, and safe store and stockroom.
Share customer feedback with the leadership team to improve the customer experience.
Serve as floor supervisor as needed, including covering non-peak periods and breaks.
Hold self and others accountable for completing operational tasks.
Coach and provide feedback on Sales Associate performance.
Recognize and reward outstanding performance to support associate engagement.
Direct associates so they understand company directives and standards.
Prioritize and delegate tasks to meet operational needs.
Support and execute visual directives and maintain company visual standards.
Improve efficiency across store operational processes.
Maintain merchandise flow, replenishment, and presentation standards in the store and stockroom.
Ensure associates follow company policies, procedures, and Safety Program practices.
Represent the PacSun brand by demonstrating passion for product, brands, fashion, and trends.
Model company core values and motivate others.
Learn about products, brands, fashion, and trends.
Operate with conduct, integrity, and confidentiality, setting an example for leaders and associates.
Develop cross-functional partnerships that support business results, transparency, collaboration, and accountability.
Represent PacSun in the industry and marketplace.
Recruit, identify, develop, and retain talent.
Lead company culture, norms, and conduct.
Balance a strong management presence with approachability and encourage associate feedback and interaction.