Part Time Assistant

PACSUN•Salem, NH

About The Position

The Assistant Store Manager assists the Store Manager in leading a customer-focused, top-line-sales-driven, profitable, and productive store. The role inspires and motivates the team, supports a customer-focused selling culture, ensures the execution of store KPIs, and holds employees accountable for following company policies and procedures. The Assistant Store Manager helps deliver an engaging, positive, and authentic customer experience; oversees operational and visual standards; supports associate performance and engagement; and promotes a clean, organized, and safe store and stockroom. The position is part-time, with a required schedule range of 20–40 hours per week and flexibility to work weekends, nights, and peak holiday periods. The job requires frequent lifting or moving of up to 20 pounds and occasional lifting or moving of up to 35 pounds, along with extended periods of sitting or standing, ladder climbing as needed, and the ability to maneuver around the sales floor, stockroom, and office. The work environment is open, with fluctuating temperatures and standard lighting. Hotel, airplane, and car travel may be required for Store Manager and above roles only.

Requirements

Passion for products, brands, fashion, and trends.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time-management skills.
Proficiency in math and strong computer skills.
Ability to work 20–40 hours per week, including weekends, nights, and peak holiday periods.
Ability to frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
Ability to frequently sit or stand for extended periods and climb ladders as needed.
Ability to maneuver around sales-floor, stockroom, and office areas.
Ability to work in an open environment with fluctuating temperatures and standard lighting.

Nice To Haves

High school diploma or equivalent preferred.

Responsibilities

Maintain a customer-focused mindset and ensure team members provide an engaging, positive, and authentic customer experience.
Handle customer situations in compliance with policies and procedures, attempt to resolve issues, and escalate them as appropriate.
Maintain a clean, organized, and safe store and stockroom.
Share customer feedback with the leadership team to improve the customer experience.
Serve as floor supervisor as needed, including covering breaks and other non-peak periods.
Hold self and others accountable for completing operational tasks and following company policies, procedures, and safety practices.
Coach and provide performance feedback to Sales Associates.
Support associate engagement by recognizing and rewarding strong performance.
Direct associates so they understand company directives and standards.
Prioritize and delegate tasks to meet operational needs.
Support and execute visual directives and maintain company visual standards.
Improve efficiency in store operations.
Maintain merchandise flow, replenishment, and presentation standards throughout the store and stockroom.
Demonstrate passion for and affinity with PacSun products, brands, fashion, and trends, and take initiative to learn about them.
Inspire and motivate others by consistently exhibiting core-value behaviors.
Operate with conduct, integrity, and confidentiality, setting an example for leaders and associates.
Build cross-functional partnerships that support business results and a culture of transparency, collaboration, and accountability.
Represent PacSun in the industry and marketplace.
Recruit, identify, develop, and retain talent.
Model company culture, norms, and conduct while maintaining an approachable management presence and encouraging associate feedback and interaction.