Part Time Assistant

Pacsun Careers•Arcadia, CA
•Onsite

About The Position

The Assistant Store Manager assists the Store Manager in leading a customer-focused, sales-driven, profitable, and productive store. The role inspires and motivates associates through Pacsun’s core values, supports a customer-focused selling culture, and ensures execution of store KPIs and adherence to company policies and procedures. The Assistant Store Manager helps deliver an engaging, positive, and authentic customer experience; coaches and supports associates; prioritizes operational tasks; and maintains merchandise presentation, visual standards, and a clean, safe store and stockroom. The role also supports talent development, collaboration, accountability, and Pacsun’s culture. This is a part-time position requiring 20–40 hours per week, with schedule flexibility for weekends, nights, and peak holiday periods.

Requirements

  • Passion for product, brands, fashion, and trends.
  • Effective written, verbal, and presentation skills.
  • Strong communication skills.
  • Excellent time-management skills.
  • Proficiency in math and strong computer skills.
  • Ability to work 20–40 hours per week, including weekends, nights, and peak holiday periods.
  • Ability to frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
  • Ability to sit or stand for long periods and climb ladders as needed.
  • Ability to maneuver around sales floor, stockroom, and office areas.
  • Ability to work in an open environment with fluctuating temperatures and standard lighting.
  • Ability to balance a strong management presence with approachability and encourage associate feedback.

Nice To Haves

  • High school diploma or equivalent preferred.

Responsibilities

  • Ensure customers and team members deliver an engaging, positive, authentic customer experience.
  • Handle customer situations according to policy and procedures, attempt to resolve issues, and escalate when appropriate.
  • Maintain a clean, organized, and safe store and stockroom.
  • Share customer feedback with the leadership team to improve the customer experience.
  • Act as floor supervisor as needed, including covering breaks and other non-peak periods.
  • Hold self and others accountable for completing operational tasks.
  • Coach associates and provide performance feedback; recognize and reward outstanding performance.
  • Direct associates to ensure understanding of company directives and standards.
  • Prioritize and delegate tasks to meet operational needs.
  • Support and execute visual directives and maintain company visual standards.
  • Improve efficiency in store operations.
  • Maintain merchandise flow, replenishment, and presentation standards in the store and stockroom.
  • Ensure associates follow company policies, procedures, and Safety Program practices.
  • Represent the Pacsun brand through enthusiasm for its products, brands, fashion, and trends.
  • Encourage and model Pacsun core values.
  • Learn about products, brands, fashion, and trends.
  • Build cross-functional partnerships and promote transparency, collaboration, and accountability.
  • Recruit, identify, develop, and retain talent.
  • Support company culture, norms, and conduct while encouraging associate feedback and interaction.
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