Part Time Assistant

PACSUN•Los Angeles, CA

11d

About The Position

The Assistant Store Manager assists the Store Manager in leading a customer-focused, sales-driven, profitable, and productive store. The role inspires and motivates associates, ensures execution of the store’s KPIs, and holds employees accountable for following policies and procedures. The Assistant Store Manager supports customer service, store operations, visual standards, merchandise flow, associate development, and a safe, organized shopping and working environment. This is a part-time position requiring 20–40 hours per week, with flexibility to work weekends, nights, and peak holiday periods.

Requirements

Passion for product, brands, fashion, and trends.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time-management skills.
Proficiency in math and strong computer skills.
Ability to work 20–40 hours per week and maintain schedule flexibility, including weekends, nights, and peak holiday periods.
Frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds.
Frequently sit or stand for long periods and climb ladders as needed.
Ability to walk, use hands to handle or feel, reach, twist, squat, and maneuver around sales-floor, stockroom, and office areas.
Ability to work in an open environment with fluctuating temperatures and standard lighting.
Required vision abilities include close and distance vision, depth perception, and ability to adjust focus.

Nice To Haves

High school diploma or equivalent preferred.

Responsibilities

Ensure team members deliver an engaging, positive, authentic, customer-focused experience.
Handle customer situations in accordance with policies and procedures, seek appropriate resolutions, and escalate issues when appropriate.
Maintain a clean, organized, and safe store and stockroom.
Share customer feedback with the leadership team to improve the customer experience.
Act as floor supervisor as needed, including covering non-peak periods and breaks.
Hold self and others accountable for completing operational tasks.
Coach associates and provide feedback on Sales Associate performance.
Recognize and reward outstanding performance to support associate engagement.
Direct associates to ensure they understand company directives and standards.
Prioritize and delegate tasks to meet operational needs.
Support and execute visual directives and maintain company visual standards.
Improve efficiency across store operational processes.
Maintain merchandise flow, replenishment, and presentation standards throughout the store and stockroom.
Ensure associates follow company policies, procedures, and Safety Program practices.
Represent the PacSun brand through passion for product, brands, fashion, and trends.
Inspire and motivate others by consistently demonstrating core value behaviors.
Learn about products, brands, fashion, and trends, demonstrating willingness, aptitude, and initiative.
Operate with integrity and confidentiality and set an example for leaders and associates.
Build cross-functional partnerships that support business results and a culture of transparency, collaboration, and accountability.
Recruit, identify, develop, and retain talent.
Promote company culture, norms, and conduct while maintaining an approachable management presence and encouraging associate feedback.