Part Time Assistant

Pacsun Careers•Fairfax, VA

About The Position

The Assistant Store Manager assists the Store Manager in leading a customer-focused, sales-driven, profitable, and productive store. The role inspires and motivates the team by demonstrating company core values, fostering a customer-focused selling culture, and ensuring store KPIs are achieved. Assistant Store Managers also hold store employees accountable for following company policies and procedures. This part-time role requires 20–40 hours per week, with flexibility to work weekends, nights, and peak holiday periods. Responsibilities and activities may change, and reasonable accommodations may be made for qualified individuals with disabilities.

Requirements

Passion for product, brands, fashion, and trends.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time-management skills.
Proficiency in math and strong computer skills.
Ability to work 20–40 hours per week and a flexible schedule, including weekends, nights, and peak holiday periods.
Ability to frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
Ability to frequently sit or stand for long periods and climb ladders as needed.
Ability to maneuver around sales floor, stockroom, and office areas.
Ability to work in an open environment with fluctuating temperatures and standard lighting.

Nice To Haves

High school diploma or equivalent preferred.

Responsibilities

Deliver an engaging, positive, and authentic customer experience, and ensure team members do the same.
Handle customer situations according to policies and procedures, seek to resolve issues, and escalate them when appropriate.
Maintain a clean, organized, and safe store and stockroom.
Share customer feedback with the leadership team to improve the customer experience.
Serve as floor supervisor as needed, including covering breaks and other non-peak periods.
Hold self and others accountable for completing operational tasks.
Coach Sales Associates, provide performance feedback, and recognize outstanding performance.
Give associates direction so they understand company directives and standards.
Prioritize and delegate tasks to meet operational needs.
Support and execute visual directives and maintain company visual standards.
Drive efficiency in store operations and maintain merchandise flow, filling, and presentation standards.
Ensure associates follow company policies, procedures, and Safety Program practices.
Represent the PacSun brand through passion for products, brands, fashion, and trends.
Recruit, identify, develop, and retain talent.
Build cross-functional partnerships and foster transparency, collaboration, and accountability.
Model company culture, conduct, integrity, and confidentiality, while remaining approachable and encouraging associate feedback.