Part Time Assistant

PACSUN•Deer Park, OH

12d

About The Position

The Assistant Store Manager assists the Store Manager in leading a customer-focused, sales-driven, profitable, and productive store. The role motivates and inspires the team by modeling company core values, supporting a customer-focused selling culture, ensuring store KPI execution, and holding employees accountable to policies and procedures. The position supports customer service, sales floor and stockroom operations, visual standards, merchandise presentation, team coaching and engagement, and safe, clean store conditions. It also contributes to recruitment and talent development, cross-functional partnerships, and a culture of transparency, collaboration, and accountability. This is a part-time position requiring availability for 20–40 hours per week, including flexibility to work weekends, nights, and peak holiday periods. Duties may change, and reasonable accommodations may be made for qualified individuals with disabilities.

Requirements

Passion for product, brands, fashion, and trends.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time-management skills.
Proficiency in math and strong computer skills.
Ability to work 20–40 hours per week, including weekends, nights, and peak holiday periods.
Ability to frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds.
Ability to frequently sit or stand for long periods, climb ladders as needed, and maneuver around sales floor, stockroom, and office areas.
Ability to talk or hear regularly and to sit, stand, walk, handle objects, reach, twist, or squat as required.
Required vision abilities include close and distance vision, depth perception, and the ability to adjust focus.
Ability to work in an open environment with fluctuating temperatures and standard lighting.

Nice To Haves

High school diploma or equivalent preferred.

Responsibilities

Model a customer-focused mindset and ensure team members provide an engaging, positive, and authentic customer experience.
Handle customer situations according to policies and procedures, attempt to resolve issues, and escalate when appropriate.
Maintain a clean, organized, and safe store and stockroom.
Share customer feedback with the leadership team to improve the customer experience.
Act as floor supervisor as needed, including covering breaks and other non-peak periods.
Hold self and others accountable for completing operational tasks.
Coach Sales Associates and provide performance feedback.
Recognize and reward outstanding performance to support associate engagement.
Direct associates so they understand company directives and standards.
Prioritize and delegate tasks to meet operational needs.
Support and execute visual directives and maintain company visual standards.
Drive efficiency in store operations and maintain merchandise flow, replenishment, and presentation standards.
Ensure associates follow company policies, procedures, and safety practices.
Represent the PacSun brand through passion for its products, brands, fashion, and trends.
Model company core values and demonstrate initiative to learn about products, brands, fashion, and trends.
Operate with integrity and confidentiality and set an example for leaders and associates.
Build cross-functional partnerships that support business results and a culture of transparency, collaboration, and accountability.
Represent PacSun as an advocate in the industry and marketplace.
Recruit, identify, develop, and retain talent.
Lead company culture, norms, and conduct while remaining approachable and encouraging associate feedback.