WE Gulfstream 623 FT Asst Store Mgr - Operation
About The Position
The Assistant Store Manager, Omni Operations drives incremental sales and profitability through effective management of in-store order fulfillment across Omni channels. The role supports the management team in achieving goals by providing world-class service, serves as a role model for building relationships with guests, and maintains a supervisory presence to ensure appropriate staffing throughout the store. This position leads customer fulfillment across channels and services, maintains efficient and safe stockroom operations, performs audits and reconciliations to reduce shrink, and champions workplace safety. Full-time associates are expected to have open availability to meet business needs.
Requirements
- Excellent communication, organization, and leadership skills.
- Superior critical-thinking skills, including the ability to identify challenges creatively and develop timely action plans.
- Strong time-management skills and the ability to execute multiple tasks and manage competing priorities.
- Ability to independently lead self and others to achieve results.
- Two to three years of previous retail sales experience or management experience in a customer-service-related field.
- Ability to remain mobile on the sales floor for extended periods.
- Ability to lift and mobilize medium to large items weighing up to 75 pounds while using appropriate equipment and safety techniques.
- Full-time associates must have open availability to meet business needs.
Nice To Haves
- Omni channel fulfillment experience.
Responsibilities
- Lead customer fulfillment across all channels and services, including order pickup, outgoing shipment, unpaid hold management, home delivery, and installation.
- Identify, execute, and maintain shipping-in and shipping-out lanes in the stockroom; use additional pop-up tables, carts, or baker’s racks as needed.
- Ensure effective stockroom organization and maintain supplies to maximize efficiency, safety, and productivity in support of salesfloor replenishment and Omni fulfillment.
- Perform regular audits and daily reconciliations, including UPS, DIAR, and Markdown Audit Report, and establish daily practices to reduce shrink from lost cartons, mis-picks, MOS, returns, and RTVs.
- Champion safety best practices and maintain and execute safety binder requirements, including hosting monthly safety meetings, ensuring tools and resources are in working condition, and ensuring associates complete ladder safety training.
- Support the management team in achieving goals through world-class service and appropriate staff coverage throughout the store.
- Serve as a role model for building relationships with guests and fostering a positive environment where associates are treated fairly and with dignity.
Benefits
- Discount on Williams-Sonoma, Inc. brands.
- 401(k) plan and other investment opportunities.
- Wellness program supporting physical, financial, and emotional health.
- Paid vacations and holidays for full-time associates.
- Health benefits, dental insurance, and vision insurance, including same-sex domestic partner benefits, for full-time associates.
- Cross-brand and cross-functional career opportunities.
- Online learning opportunities through brand-specific resources and WSI University.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
