WE Gulfstream 623 FT Lead Sales (Key Holder)

Williams-Sonoma•Hallandale Beach, FL

About The Position

The Lead, Sales (Key Holder) inspires customers to express themselves at home and brings the brand to life by helping customers discover products suited to the way they entertain. The role drives sales by building customer connections and loyalty. It also supports store management, supervises associates during assigned shifts, and helps ensure excellent service and store standards.

Requirements

  • Effective communication, organization, and leadership skills.
  • Proven ability to motivate and influence others through personal actions and examples.
  • Must be able to remain mobile on the sales floor for extended periods.
  • Must be able to lift and mobilize medium to large items weighing up to 75 lbs. while using appropriate equipment and safety techniques.
  • Full-time associates are expected to have open availability to meet business needs.

Nice To Haves

  • 1–3 years of retail sales experience, with shift supervision experience preferred.
  • 1–2 years of experience in home-related design, visual merchandising, or stockroom responsibilities preferred; specialty retail experience is preferred but not required.

Responsibilities

  • Create engaging customer experiences by sharing expertise on enhancing the home.
  • Support the management team with opening and closing routines, register functions, and back-office procedures.
  • Supervise the store to help meet financial goals and ensure associates provide World-Class service.
  • Ensure visual, replenishment, cleanliness, safety, and back-of-house standards are met during manage-on-duty shifts.
  • Perform the Selling Captain role, modeling sales generation and customer service for sales associates and prioritizing the customer experience.
  • Maintain an environment where associates are treated fairly and with dignity and respect, in accordance with the People First Philosophy.

Benefits

  • A generous discount on all Williams-Sonoma, Inc. brands.
  • A 401(k) plan and other investment opportunities.
  • A wellness program supporting physical, financial, and emotional health.
  • Paid vacations and holidays for full-time associates.
  • Health, dental, and vision insurance, including same-sex domestic partner benefits, for full-time associates.
  • Cross-brand and cross-functional career opportunities.
  • Online learning opportunities through brand-specific resources and WSI University.
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