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Technical Business Analyst Intern - Summer 2027 (Potential Insure Your Future)

Delta Dental of Iowaβ€’Urbandale, IA
β€’Hybrid

About The Position

Join Delta Dental of Iowa during Summer 2027 as a Technical Business Analyst Intern, where you will work alongside a talented Technology team to elicit requirements and test development updates. You will meet with business representatives to understand requests and document them; work with the technical team on how it might be accomplished; then test once developed. This hands-on role offers an immersive learning experience, giving you the opportunity to contribute innovative ideas to real world projects, troubleshoot and solve technical challenges, and apply technologies, including emerging AI-enabled solutions, to support business goals. You will gain meaningful experience in a collaborative environment where your work will have visible impact on our business and the communities we serve.

Requirements

  • Undergraduate student pursuing a degree in MIS, Business Administration, Computer Science or related field.
  • Minimum 3.0 GPA (verified by transcript).
  • Current enrollment in a college or university.
  • Proficient in Microsoft Office.
  • Strong attention to detail.
  • Excellent written and verbal communication skills.
  • Strong critical thinking skills.
  • Self-motivated to learn and ability to work independently and with diverse teams.
  • Participants will be required to submit a written analysis of project work and present a summary of analysis to leadership at the end of the program.
  • Freshman and Sophomore candidates will participate in the Insure Your Future program with specific leadership development/networking opportunities.

Nice To Haves

  • Research and data analysis skills.
  • Demonstrated curiosity about emerging technologies and their potential application in business and technology environments.

Responsibilities

  • Collaborate effectively with both business and technical teams, working independently and in group settings to support project goals.
  • Gain hands-on experience in prioritizing tasks and managing daily responsibilities in a dynamic work environment.
  • Create and maintain documentation for business processes and technical procedures using tools such as Visio, Microsoft Word, Excel, and whiteboarding techniques. This includes writing clear descriptions, designing process flows, and producing visual diagrams.
  • Explore the insurance industry, learning how business operations and technology intersect to solve real-world challenges.
  • Develop problem-solving skills, including how to identify win-win solutions that balance stakeholder needs.
  • Work with data, learning how to query and analyze information to answer business questions and understand underlying scenarios.
  • Experience a professional work culture, including communication, collaboration, and workplace expectations.
  • Understand the software testing lifecycle, including how to write and execute test cases, the importance of testing, and considerations for test automation.
  • Demonstrate curiosity and analytical thinking by investigating unfamiliar systems or workflows. Use structured inquiry – such as asking a series of targeted questions – to uncover how a process works, identify key stakeholders, and document the end-to-end flow in a clear and actionable format.
  • Engage in programs and networking opportunities to strengthen business acumen in the insurance industry.
  • Support internship program by motivating and driving participation among intern peers to fully engage with opportunities available throughout the summer.
  • Represent Delta Dental of Iowa as well as the other Delta Dental companies in a professional manner both internally and externally.
  • Explore emerging technologies and their application to business processes, including opportunities to leverage automation and AI-enabled tools to improve productivity, accuracy, and user experience.
  • Maintain strict confidentiality.
  • Perform other duties as assigned.

Benefits

  • competitive pay and benefits

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