IT Business Analyst

Mueller Industries•De Kalb, IL

21h

About The Position

The IT Business Analyst works under the direction of the Manager- ERP Systems. The role gathers business requirements and conducts fact-finding that may lead to software development or implementation, as well as process improvements and simplifications. It also researches and manages systems enhancements and contributes to larger projects by coordinating tasks, defining scope, establishing timelines and milestones, and conducting post-mortem reviews. The analyst supports functional managers, process owners, and end users; develops specifications from business requirements; analyzes data and helps users retrieve and interpret it; and evaluates the business implications of systems development and maintenance. The position serves as a project leader working with programming, technical, vendor, and business personnel, and supports QAD business processes across Sales, Procurement, Finance, and Accounting. It also troubleshoots program, application, and system problems and mentors less experienced IT personnel. Other assignments may be made as business needs require.

Requirements

Bachelor's degree in an area of specialty, with an alternative of any combination of education and experience that provides the skills and abilities to perform the job.
3–5 years of ERP experience.
2–3 years of experience as a Programmer/Analyst.
Project management experience.
Familiarity with ERP-related Accounting, Sales Order Processing, Purchasing, Security, and Segregation of Duties.
Strong interpersonal skills and the ability to lead and coordinate cross-functional teams.
Ability to manage multiple simultaneous projects and produce results.
Problem-solving judgment, prioritization, adaptability, written and verbal communication, listening, leadership, motivation, persistence, and ability to work through ambiguity and change.
Must be able to pass a pre-employment drug screening and criminal background check.
Physical requirements include lifting, standing, walking, sitting, climbing, and bending.

Nice To Haves

QAD experience.
SQL experience.
Experience with other ERP functionality.
EDI experience.
Engineering or similar background.
Progress ABL skills.
Windows or Unix operating system skills.

Responsibilities

Gather business requirements and perform fact-finding for software development, software implementation, and process improvements or simplifications.
Research and manage systems enhancements and participate in larger projects.
Coordinate project tasks, define scope, establish timelines and milestones, monitor progress, ensure requirements compliance, and conduct post-mortem reviews.
Communicate with functional managers, process owners, and end users; analyze improvement opportunities and define systems, process, or information requirements.
Develop specifications based on business requirements.
Lead projects involving programming, technical, vendor, and business personnel to determine system and resource requirements and installation and implementation plans.
Analyze data and help users retrieve and interpret data.
Develop an understanding of business processes and evaluate the business implications of systems development and maintenance issues.
Maintain an in-depth understanding of business systems in Sales, Procurement, and Accounting, as well as QAD Security and Segregation of Duties.
Work with other IT analysts or business consultants on large cross-functional projects.
Identify program, application, and system problems accurately and promptly, and assist in troubleshooting their causes.
Mentor less experienced IT personnel.
Perform other assignments as requested or as business needs require.