Senior Retirement Analyst
About The Position
Assists in developing, implementing, and administering the Company's qualified and non-qualified retirement plans, including defined benefit pension, 401(k), defined contribution profit sharing, deferred compensation, and other non-qualified plans. Coordinates regulatory reporting and required notices by established deadlines, and works with vendors and internal partners supporting retirement plans. The Senior Retirement Analyst administers daily processing for retirement plans, provides technical consultative support and backup for Retirement Specialists, and works with minimal supervision within an established range of decision-making authority. The role gathers business requirements, documents test matrices and scenarios, and performs user acceptance testing and validation for changes to retirement processes and systems. It also supports associates with retirement questions and maintains accurate records and processing while complying with applicable privacy and security requirements. The position is based in an office setting, with extended hours required during peak workloads or special projects/events. Travel is not required.
Requirements
- College degree in Finance, Business, or a related field, or other business or retirement-related experience.
- Demonstrated ability to complete multiple assignments simultaneously and complete tasks accurately and on time.
- Experience adapting to and demonstrating flexibility with changes to policies and procedures.
- Experience using Microsoft Office products.
- Advanced employer-sponsored retirement plan knowledge in either defined benefit or defined contribution plan types.
- Excellent verbal and written communication skills, including the ability to interpret and communicate business needs clearly to internal and external partners and to deliver adverse responses positively.
- Strong analytical skills, including experience identifying and quantifying problems and providing effective resolutions.
- Strong attention to detail and excellent organizational skills, including examples of methods used to organize and prioritize workload.
- Ability to handle confidential information discreetly.
Nice To Haves
- Attainment of, or significant progress toward, the Certified Employee Benefits Specialist (CEBS), ASPPA QPA, or QKA designation.
Responsibilities
- Coordinate regulatory reporting with vendors and internal resources, including 401(k) census and match true-up, discrimination testing, and Form 5500 filings.
- Coordinate required regulatory notices, including the Summary Annual Report, QDIA notice, Fee Disclosure, and Annual Funding Notice.
- Assist with collecting and quality-assuring data used in annual benefits statements.
- Complete monthly accounting reconciliations and assist with research and data validation for annual valuations, tax reporting, audits, financial statements, discrimination testing, and benefit statements.
- Counsel associates regarding retirement matters, including payable benefits, retiree health and welfare, and Social Security and Medicare benefits.
- Respond to associate requests by telephone or written correspondence within department service standards, using professional and empathetic customer service and sound judgment.
- Perform and review defined benefit calculations and payments for accuracy and timeliness; determine retirement benefit eligibility and appropriate welfare benefits; and communicate information to associates.
- Maintain accurate pension-system records, including electronic processing of monthly pension checks and deductions, and ensure records are accurate for tax reporting.
- Coordinate projects involving plan and regulatory changes and quality testing; analyze project risks and ensure research, testing, training, and documentation are incorporated into project requirements and plans; meet agreed deliverable dates.
- Provide first-level technical support for retirement systems and processes, work with IT teams and third-party vendors to maintain and enhance systems, and determine appropriate actions in complex situations.
- Ensure timely and accurate 401(k) processing of enrollments, rollovers, contributions, distributions, and loans.
- Communicate daily with the 401(k) record keeper regarding processing and associate account issues as first-level support.
- Ensure timely and accurate processing of enrollments, asset allocation changes, deferrals, and distributions in non-qualified retirement plans.
- Audit and reconcile pension and 401(k) payroll transactions and approve payroll processing on a bi-weekly and/or monthly basis as backup for Retirement Specialists.
- Maintain compliance with applicable federal and state privacy, security, confidentiality, and personal-information protection laws, including HIPAA.
- Perform other duties as assigned and comply with all policies and standards.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
