Systems Analyst - Pittsburgh, PA

Military Spouse Corporate Career Network•Pittsburgh, PA

1d•Hybrid

About The Position

The Systems Analyst works with business groups to solve moderately complex problems using technology. The role analyzes complex business needs, evaluates routine business processes, and recommends process enhancements, while assisting senior business analysts with more complex projects. The position supports financial aid systems through setup, maintenance, enhancement, oversight of assigned duties, project management, data retrieval and analysis, and collaboration with systems-team colleagues and financial aid staff. Supported systems include the PeopleSoft Student System Financial Aid Module, Document Imaging, Scholarship System, PHEAA Program, Great Lakes Educational Loan Services, and systems used by state, federal, and private agencies. The analyst participates in systems planning, development, testing, and program administration; supports ongoing development of financial aid systems; helps run daily production processes; and creates reports and queries to manage aid programs and troubleshoot data-integrity issues. The role also develops documentation and end-user training, tests software updates and revisions, improves processes and electronic initiatives, and maintains knowledge of application interfaces with offices affecting Admissions and Financial Aid.

Requirements

Bachelor's degree.
At least 2 years of experience.
No substitution in lieu of education or experience is accepted.
Ability to move about campus for meetings and travel to locations outside the University of Pittsburgh.
Successful completion of a background check is required for position finalists.
PA State Police Criminal Record Check, FBI Criminal Record Check, and PA Child Abuse History Clearance are required before employment begins and as a condition of continued employment.

Responsibilities

Assist with financial aid systems setup, maintenance, enhancement, oversight of assigned duties, project management, and financial aid data retrieval and analysis.
Collaborate with financial aid systems colleagues and functional financial aid staff.
Assist in implementing, developing, and improving business processes, operational metrics, and performance.
Support ongoing development efforts for financial aid-related systems.
Participate in systems planning, development, testing, and program administration.
Run processes as part of the daily production schedule and create reports and queries to proactively manage aid programs.
Troubleshoot issues to ensure data integrity.
Serve as the point person responsible for administering specifically identified processes and systems.
Develop and maintain effective documentation and end-user training.
Assist with developing, implementing, and enhancing electronic initiatives that streamline processes, enhance program integrity, minimize risk, and add value to customer service.
Review business processes and workflows on an ongoing basis to improve service to institutional constituents.
Test software updates, patch bundles, programming revisions, and new software application developments.
Develop and retain knowledge of application interface specifications for offices affecting Admissions and Financial Aid, including Admissions, Registrar, Student Financials, Institutional Research, and academic units.