Systems Analyst - Pittsburgh, PA

VetJobs•Pittsburgh, PA

1d•Hybrid

About The Position

The Systems Analyst works with business groups to solve moderately complex problems using technology, analyzes complex business needs, and evaluates routine business processes to recommend enhancements. The role also assists more senior business analysts with complex projects. The position supports financial aid systems through setup, maintenance, enhancement, oversight of assigned duties, project management, data retrieval and analysis, and collaboration with colleagues on the financial aid systems team and functional financial aid staff. Supported systems include, but are not limited to, the PeopleSoft Student System Financial Aid Module, Document Imaging, Scholarship System, PHEAA Program, Great Lakes Educational Loan Services, and systems used by state, federal, and private agencies. The analyst participates in systems planning, development, testing, and program administration; runs processes in the daily production schedule; creates reports and queries to manage aid programs and troubleshoot issues; and helps ensure data integrity. The role also administers designated processes and systems, maintains documentation and end-user training, supports electronic initiatives, and reviews business processes and workflows to improve service to institutional constituents. This is a full-time regular hybrid position based at the University of Pittsburgh’s Pittsburgh campus. The schedule is Monday through Friday, 8:30 a.m. to 5:00 p.m.; some mornings, evenings, and weekends may be required. Most work is sedentary in an office, with movement around campus for meetings and travel to locations outside the University of Pittsburgh. The hiring range will be determined based on qualifications.

Requirements

Bachelor’s degree.
At least 2 years of experience.
Ability to travel to locations outside of the University of Pittsburgh.
Successful completion of a background check is required for position finalists.
PA State Police Criminal Record Check, FBI Criminal Record Check, and PA Child Abuse History Clearance are required before employment begins and as a condition of continued employment.

Responsibilities

Assist with financial aid systems setup, maintenance, enhancement, oversight of assigned duties, project management, data retrieval and analysis, and collaboration with financial aid colleagues.
Assist in implementing, developing, and improving business processes, operational metrics, and performance.
Support ongoing development of financial aid-related systems, including PeopleSoft Student System Financial Aid Module, Document Imaging, Scholarship System, PHEAA Program, Great Lakes Educational Loan Services, and systems used by state, federal, and private agencies.
Participate in systems planning, development, testing, and program administration.
Run processes as part of the daily production schedule, create reports and queries to manage aid programs, troubleshoot issues, and ensure data integrity.
Serve as the point person for administering specifically identified processes and systems.
Develop and maintain effective documentation and end-user training.
Assist with developing, implementing, and enhancing electronic initiatives that streamline processes, enhance program integrity, minimize risk, and add value to customer service.
Review business processes and workflows to enhance service to institutional constituents.
Test software updates, patch bundles, programming revisions, and new software application developments.
Develop and retain knowledge of application interface specifications for offices that affect Admissions and Financial Aid, including Admissions, Registrar, Student Financials, Institutional Research, and academic units.