Sr Business Systems Analyst- onsite in Pittsburgh, PA (CANDIDATES MUST LIVE IN PITTSBURGH)
About The Position
The Sr Business Systems Analyst will own the development and integration of the company’s in-house ERP system and help establish a shared understanding of how systems and processes fit together. Engineering is accountable for technical architecture and custom development, while this role owns business requirements, functional solution design, delivery coordination, and internal business systems administration. The analyst serves as the primary business systems liaison for internal business units and partners with leadership, stakeholders, consultants, and development teams to create a single source ERP system. The position is onsite in Pittsburgh, Pennsylvania, and candidates must live in Pittsburgh. It is a full-time, permanent role with no sponsorship available.
Requirements
- Bachelor’s degree required.
- 7–10 years of experience in business systems analysis.
- 7–10 years of experience in CRM/ERP administration; Salesforce experience preferred.
- Experience with solution design, data modeling, permission sets, dashboards, reporting, and validation rules.
- Experience with business process improvement.
- Experience gathering requirements across internal and external business units and stakeholders.
- Ability to read designs, understand code, recognize gaps, develop solutions, and own them rather than delegate the work.
- Experience using AI/LLM tools to improve analysis and automate manual documents, documentation, or workflows.
- Must live in Pittsburgh, Pennsylvania.
- Work authorization must not require sponsorship.
Nice To Haves
- Salesforce CRM/ERP administration experience.
Responsibilities
- Work with stakeholders, internal consultants, and the development team to integrate CRM/ERP systems into a central CRM/ERP system.
- Perform business analysis, Salesforce administration, functional solution design, and delivery coordination.
- Own internal business systems and drive development and integration toward a single-source ERP system.
- Work with leadership to determine where core business records should be stored.
- Serve as the primary business systems liaison for all internal business units.
- Map current workflows across departments, identify system gaps, and help redesign processes before automation.
- Translate business problems into requirements, user stories, process flows, acceptance criteria, and adoption plans that engineering and consultants can execute.
- Facilitate decisions among stakeholders with competing needs and keep them aligned through delivery.
- Act as functional owner of the internal ERP system and ensure consistent standards for fields, objects, stages, routing, ownership, and reporting.
- Perform administrator-level configuration, including objects and fields, page layouts, flows, validation rules, permission sets, reports, and dashboards.
- Partner with engineering and consultants on platform, website, and data integrations.
- Own business requirements, functional solution design, and acceptance criteria; partner with engineering on technical feasibility, architecture, and implementation.
- Scope, brief, and manage consultants and integration partners, and review their designs and deliverables.
- Run projects end to end, including scope, timeline, testing (UAT), training, rollout, and post-launch adoption.
- Establish and maintain documentation of business processes, system designs, and data definitions.
- Drive user adoption through training and communication.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
