Business Development Associate - Must live in SC

Thriveworks•Mount Pleasant, SC

About The Position

Thriveworks is seeking a Business Development Associate who lives in South Carolina to expand access to behavioral healthcare by developing and strengthening relationships with healthcare organizations and referral partners throughout the state. This externally facing role combines business development, relationship management, and territory strategy, with an emphasis on creating referral opportunities and driving measurable growth. The ideal candidate is proactive, data-driven, and comfortable managing relationships from initial outreach through long-term partnership growth. Success is measured by activity and outcomes, including referral growth and new client visits; new and expanded referral partnerships; reactivation of declining or inactive accounts; expansion across providers, offices, departments, and locations; effective outreach and account management; Patient Referral Dashboard adoption; Salesforce accuracy and follow-through; and contributions to Care Partnerships goals. Thriveworks is a clinician-founded and operated organization focused on making effective, affordable, and accessible mental healthcare available to Americans. It has more than 2,800 providers across all 50 states, over 340 in-person locations, and participates with more than 360 commercial and government health plans. Physical demands may include sitting for extended periods and entering text or data using a traditional keyboard. Applicants must be legally authorized to work in the United States at the time of hire. The position is not eligible for employment visa sponsorship now or in the future.

Requirements

2–5 years of experience in business development, healthcare outreach, sales, account management, provider relations, or a related field.
Live in South Carolina.
Strong communication, relationship-building, and problem-solving skills.
Confidence with outbound outreach and developing new relationships.
Ability to manage multiple accounts and independently prioritize opportunities.
Comfort using data and performance metrics to make decisions.
CRM experience; Salesforce is strongly preferred.
Strong ownership, organization, and follow-through.
Ability to work effectively in a fast-paced, growth-oriented environment.
Applicants must be legally authorized to work in the United States at the time of hire; employment visa sponsorship is not available.

Nice To Haves

Bachelor’s degree in Business, Healthcare, Marketing, Communications, or a related field preferred.
Salesforce experience.

Responsibilities

Manage healthcare partner and referral-source accounts to increase referrals and new client visits.
Develop strategies to grow current partnerships and create new referral relationships.
Identify promising providers, practices, specialties, and healthcare organizations in assigned markets.
Use referral and account data to prioritize outreach, identify opportunities, and re-engage declining or inactive partners.
Build relationships with physicians, APPs, practice managers, referral coordinators, care managers, social workers, and other healthcare stakeholders.
Conduct proactive outreach by phone, email, virtual meetings, and in-person engagement when appropriate.
Educate partners about Thriveworks services, referral pathways, availability, locations, specialties, and accepted insurance.
Serve as a trusted contact and build relationships across multiple levels of strategic accounts.
Help partners navigate the referral process and address barriers to patient access.
Promote use of referral tools, including the Patient Referral Dashboard.
Identify recurring partner needs and collaborate internally to improve the referral experience.
Follow through on partner commitments, meetings, and growth opportunities.
Research healthcare markets and identify new partnership opportunities.
Build relationships with health systems, physician groups, primary care, OB/GYN, specialty practices, urgent care, and other referral sources.
Prioritize accounts according to referral potential, performance, and strategic value.
Maintain accurate account and activity information in Salesforce.
Use CRM systems, dashboards, and referral data to assess performance and prioritize opportunities.
Partner with Growth, Marketing, Clinical Operations, Analytics, Patient Access, Billing, and other teams to address partner needs and support growth.