Sr Business Systems Analyst- onsite in Pittsburgh, PA (CANDIDATES MUST LIVE IN PITTSBURGH)
About The Position
The Sr Business Systems Analyst will own the development and integration of the company’s in-house ERP system and maintain a shared understanding of how systems and processes fit together. Engineering is accountable for technical architecture and custom development. The role serves as the functional owner of internal business systems, coordinating with stakeholders, internal consultants, development teams, and integration partners to support a single source of truth for business records and processes. This position is full-time and permanent, onsite in Pittsburgh, Pennsylvania. Candidates must live in Pittsburgh. Work authorization sponsorship is not available.
Requirements
- Bachelor’s degree required.
- 7–10 years of experience in business systems analysis.
- 7–10 years of experience in CRM/ERP administration, preferably with Salesforce.
- 7–10 years of experience in solution design and data modeling.
- Experience with permission sets, dashboards, reporting, and validation rules.
- Experience with business process improvement.
- Experience gathering requirements across internal and external business units and stakeholders.
- Ability to read designs, understand code, recognize gaps, provide solutions, and take ownership rather than delegate.
- Experience using AI/LLM tools to improve analysis, automate manual documents, and support documentation and workflows.
- Must live in Pittsburgh, Pennsylvania.
- Must be authorized to work without sponsorship.
Responsibilities
- Work with stakeholders, internal consultants, and the development team to integrate CRM/ERP systems into a central CRM/ERP system.
- Perform business analysis, Salesforce administration, functional solution design, and delivery coordination.
- Own internal business systems and drive development and integration toward a single-source ERP system.
- Work with leadership to define where core business records should be stored.
- Serve as the primary business systems liaison for all internal business units.
- Map workflows across departments, identify system gaps, and help redesign processes before automation.
- Translate business problems into requirements, user stories, process flows, acceptance criteria, and adoption plans for engineering and consultants.
- Facilitate decisions among stakeholders with competing needs and keep them aligned through delivery.
- Maintain consistent standards for ERP fields, objects, stages, routing, ownership, and reporting.
- Configure objects and fields, page layouts, flows, validation rules, permission sets, reports, and dashboards.
- Partner with engineering and consultants on platform, website, and data integrations.
- Own business requirements, functional solution design, and acceptance criteria; partner with engineering on technical feasibility, architecture, and implementation.
- Scope, brief, and manage consultants and integration partners; review their designs and deliverables.
- Manage projects end to end, including scope, timeline, testing (UAT), training, rollout, and post-launch adoption.
- Establish and maintain documentation of business processes, system designs, and data definitions.
- Drive user adoption through training and communication.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
