Admissions Coordinator Jobs

About The Position

Requirements

• Minimum Education: High school diploma.
• Minimum Experience: One (1) year clerical/customer service experience (in a healthcare environment preferred).
• Ability to lift/carry a minimum of 30 lbs

Nice To Haves

• Degree from an accredited university in medical, business or human relations preferred.

Responsibilities

• Provides excellent service to internal and external customers in regards to Hospice, Palliative and Home Health services.
• Coordinates the intake of referrals and admission of patients according to admission criteria and appropriateness.
• Collaborates with team members as to the appropriate programs and requests assessment visits.
• Answers incoming calls and provides information regarding hospice, palliative and/or home health care programs and admissions criteria to external and internal customers.
• Provides information to patients, families and facilities to explain care options including in the home, long-term care, assisted living care and/or hospice inpatient facility settings.
• Effectively works with discharge planners and referral sources.
• Works closely with Business Development and/or Clinical team/staff to ensure timely patient care.
• Receives and documents complete referral information, schedules assessment using the computer based appointment system, determines insurance coverage, and helps coordinate admission process.
• Collects and verifies insurance coverage information and forwards to appropriate hospice staff as requested.
• Meets with families and patients to provide Explanation of Benefits on a periodic basis.
• May verify insurance coverage, order durable medical equipment, and forwards documentation to appropriate personnel.
• Acts as an ambassador providing tours and general information about services provided by the hospice palliative and/or health care programs.

Benefits

• Employer pays over 90% of employee medical premium in some plans
• Health Savings Account (HSA) with significant Employer Funding: Single $1,000, Family $2,000
• Extensive Paid Time Off (PTO/Vacation Pay): 18 days in the first year for FT team members
• Seven Paid Holidays with an additional Floating Holiday
• 403(b) Retirement Plan with Employer Match: 50% match up to 8% of total compensation
• Company-Paid Life and AD&D Insurance
• Career & Logo wear
• Education Reimbursement Program
• Clinical Career Ladders
• Certification Pay
• Generous Discover-a-Star Team Member Referral Program
• Team Member Service Awards
• Early Wage Access
• Legal and Identity Protection
• Robust Leadership Development Training Programs