Admissions Coordinator Jobs

About The Position

Requirements

• 2+ years of experience in healthcare registration, medical billing or high-volume customer service role.
• Proficiency with EMR (e.g. Meditech, Phreesia), Microsoft Office Suite (Outlook, Teams, Excel, Powerpoint, OneNote, Word), Adobe Acrobat, knowledge of medical terminology and ICD-10/CPT coding basics.
• Excellent verbal and written communication skills with the ability to remain calm and professional in a fast-paced clinical setting.
• Fluency in English required.
• High School Diploma from an accredited institution in the U.S. or equivalent required.

Nice To Haves

• Experience in a pediatric or rehabilitation environment a plus.
• Bilingual in Spanish a plus.
• Associates degree in a healthcare major preferred.

Responsibilities

• Facilitate the full registration process for inpatient.
• Greet family upon arrival for inpatient and LTC admissions.
• Review consent forms and admission packet with parent or guardian, obtain necessary signatures and copies relevant documentation.
• Collect and verify legal guardian information and emergency contacts.
• Attend Admissions Group meetings or assign designee.
• Utilize electronic verification tools to confirm active coverage.
• Identify and document primary, secondary and tertiary payers, ensuring compliance with coordination of benefits (COB) rules.
• Contact insurance companies at time of referral to verify policy benefits, Medicaid eligibility, and obtains necessary authorizations for care when needed.
• Document information in Meditech.
• Update Meditech with continued stay authorizations as they are received.
• Inform families of their financial responsibilities, including co-pays, deductibles, and co-insurance.
• Provide information regarding financial assistance programs if needed.
• Work closely with the Business Office to ensure an error and denial free billing process.
• Maintain 100% accuracy in the Electronic Medical Record (EMR) system to prevent billing errors and claim denials.
• Ensure all HIPPAA mandated privacy notices and consents are signed and scanned.
• Enter demographic pre-registration information at time of referral to ensure accurate referral list.
• Open insurance case when requested by insurance company.
• Act as a liaison between families and clinical staff to manage arrival flows.
• Provide wayfinding assistance and information regarding hospital amenities to support a family-centered care environment.
• Inform insurance companies when child is emergently transferred with subsequent discharges and reviews need for new authorization.
• Additional duties assigned.

Benefits

• Competitive Salary
• Professional Development Opportunities
• Comprehensive Health Benefits: Including medical, dental, and vision benefits for you and your family.
• Retirement Plans with Employer Matching
• Paid Time Off (PTO): Generous vacation, holiday, and sick leave policies.
• Safe Work Environment
• Diversity and Inclusion Initiatives