ADMISSIONS COORDINATOR

Stella Maris • Lutherville, MD

3d • Onsite

About The Position

Stella Maris is seeking an Admissions Coordinator for its skilled nursing facility in Timonium, Maryland. The role coordinates the referral and admissions process, from the initial phone call through acceptance and transfer or sign-in. The coordinator gathers referral and financial information, supports admission decisions, communicates with referral sources, families, clinical staff, and other departments, and helps meet response and monthly census goals.

Requirements

• High school diploma or equivalent.
• Two years of admissions experience is strongly preferred.

Nice To Haves

• Two years of experience in Admissions.

Responsibilities

• Establish a good working rapport with referral sources and obtain the information needed to make admission decisions, including patient data, insurance information, and medical diagnosis.
• Work with outreach liaisons to arrange onsite visits with family members and provide information about services.
• Enter referral information accurately and completely into the database, documenting contacts and conversations.
• Evaluate referrals promptly and direct them to the appropriate person for assessment; process referrals that do not require outreach or assessment and follow up quickly with a disposition.
• Work with the Admissions Team to plan follow-up on pending referrals and prioritize them.
• Verify financial information with payors and contact the Accounting office about questionable cases.
• Meet response-rate goals established with the Admissions Director and identify and address potential barriers to admission.
• Facilitate admission decisions in consultation with the Admissions Outreach Nurse, Director, physician, or other clinicians as needed.
• Tour families through the recommended nursing unit before admission and notify the Admissions Director when beds are unavailable.
• Communicate necessary information about anticipated admissions to departments.
• Meet monthly census goals established with the Admissions Director, complete monthly reports on referrals, admissions, and conversion rates, and advise the Director about referral concerns and suggestions for increasing referrals.

Benefits

• Paid time off (PTO) and company-paid holidays.
• Tuition reimbursement.
• 403(b) retirement plan with company match and a catch-up provision.
• Health, prescription, vision, and dental benefits.
• Discounts on auto and home insurance and Verizon plans.
• Pet Wellness coverage, legal assistance, and identity protection.
• Mental health resources and other employee wellness opportunities through the Employee Assistance Program.
• Perks at Work savings on brands, travel, tickets, and dining.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED