Admissions Coordinator

CDL Schools LLC • Joint Base Lewis-McChord, WA

6d

About The Position

Troops Into Transportation, powered by The CDL School, is hiring an Admissions Coordinator to support prospective students in the JBLM military community, including transitioning service members, veterans, and military families. The coordinator is often among a prospective student's first points of contact and helps them explore a path toward a civilian transportation career.

This is a front-line admissions role involving outreach, follow-up, appointment setting, student support, and accurate handling of applications and records. The coordinator works alongside Admissions Representatives to provide a professional, responsive experience, learns the organization's programs and processes, and may take on greater responsibility over time. High-performing coordinators may be considered for advancement to Admissions Representative after completing the introductory or probationary period, based on performance and business needs.

Requirements

• High school diploma or equivalent.
• Strong communication and interpersonal skills.
• Professional and confident telephone presence.
• Strong customer-service orientation.
• Good organizational skills and attention to detail.
• Ability to manage multiple priorities and follow through on commitments.
• Comfort working with computers, web-based systems, and CRM platforms.
• Working knowledge of Microsoft Office.
• Ability and willingness to learn new systems and processes.
• Dependable, positive, and comfortable working in a fast-moving environment.
• Confidence speaking with people and willingness to make phone calls.
• Initiative, accountability, and the ability to follow through without being chased.
• Ability to learn quickly and interest in taking on greater responsibility.

Nice To Haves

• Military experience or affiliation is welcomed but not required.
• Experience in admissions, recruiting, sales, customer service, call centers, education, hospitality, administrative support, or other customer-facing positions.
• Energy, a competitive desire to succeed, and interest in building a career.

Responsibilities

• Connect with prospective students by phone, text, online, and in person to understand their goals and help them take the next step.
• Follow up consistently, set appointments, and support prospective students from initial interest toward enrollment.
• Work with Admissions Representatives to deliver a professional, responsive student experience.
• Maintain accurate applications, documentation, appointments, and student information, and keep them moving through the process.
• Learn the business, produce results, and take on greater responsibility as performance is demonstrated.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED