Patient Admissions Coordinator - Full time, Evening, Onsite

Providence • Lubbock, TX

3d • Onsite

About The Position

Under the direction of the PAS supervisor or manager, the Patient Access Representative assists patients with on-site registration and arrival for scheduled and unscheduled visits and completes financial clearance functions. For unscheduled visits, the role completes registration by collecting accurate demographic and insurance information and collecting patient liability, if known, at the time of service. The representative also performs financial clearance functions for assigned scheduled accounts.

The Patient Access Representative greets and serves patients in a professional, friendly, and respectful manner to promote positive encounters. Information must be gathered in accordance with regulatory and compliance requirements and documented accurately and promptly. The role is part of Revenue Cycle Business Services and supports Providence’s patient-focused, whole-person care.

Nice To Haves

• Associate degree in Healthcare or Business Administration.
• Three years of experience in Patient Access or a business office setting.
• Experience with insurance eligibility systems.
• Three years of using medical terminology in a job setting.
• Knowledge of medical billing codes.
• One year of knowledge of Epic applications.

Responsibilities

• Assist patients during on-site registration and arrival for scheduled and unscheduled visits.
• Complete registration for unscheduled visits by collecting accurate demographic and insurance information.
• Collect patient liability at the time of service when the amount is known.
• Complete financial clearance functions for assigned scheduled accounts.
• Greet and serve patients professionally, in a friendly and respectful manner.
• Gather information in accordance with regulatory and compliance requirements.
• Document information accurately and promptly.

Benefits

• Benefits designed to support employees and their families in staying well, growing professionally, and achieving financial security.
• Paid time off and health and welfare benefit plan offerings; availability may vary based on employment circumstances.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed