Patient Admissions Coordinator - OnCall, Variable, Onsite

Providence • Mission Viejo, CA

6d • Onsite

About The Position

Under the direction of the PAS supervisor or manager, the Patient Access Representative assists patients with on-site registration and arrival for scheduled and unscheduled visits and completes financial clearance functions. For unscheduled visits, the representative gathers accurate demographic and insurance information and collects known patient liability at the time of service. The role also includes financial clearance functions for assigned scheduled accounts. The representative greets and serves patients professionally, warmly, and respectfully to promote positive encounters. Information must be gathered in compliance with applicable regulations and guidelines and documented accurately and promptly.

The position is with Providence Revenue Cycle Business Services, whose culture emphasizes patient-focused, whole-person care, understanding, commitment, and mutual respect. Providence describes its benefits as supporting employees and their families in wellness, professional growth, and financial security; benefit offerings may vary based on factors such as legal employer, FTE, union, location, and applicable policies or plans.

Nice To Haves

• Associate's degree in healthcare or business administration.
• Three years of experience in Patient Access or a business office setting.
• Experience with insurance eligibility systems.
• Three years of experience using medical terminology in a job setting.
• Knowledge of medical billing codes.
• One year of knowledge of Epic applications.

Responsibilities

• Assist patients with on-site registration and arrival for scheduled and unscheduled visits.
• Complete registration for unscheduled visits by collecting accurate demographic and insurance information and collecting known patient liability at the time of service.
• Complete financial clearance functions for assigned scheduled accounts.
• Greet and serve patients in a professional, friendly, and respectful manner.
• Gather information in accordance with regulatory and compliance requirements and guidelines, and document it accurately and promptly.

Benefits

• Benefits designed to support employees and their families in wellness, professional growth, and financial security; offerings may vary based on employment circumstances and applicable plans.

What This Job Offers

• Education Level: No Education Listed