Patient Admissions Coordinator - OnCall, Variable, Onsite

Providence • Lubbock, TX

8d • Onsite

About The Position

Under the direction of the PAS supervisor or manager, the Patient Access Representative assists patients with on-site registration and arrival for scheduled and unscheduled visits and completes financial clearance functions. For unscheduled visits, the role includes collecting accurate demographic and insurance information and collecting patient liability at the time of service when known. The coordinator also performs financial clearance functions for assigned scheduled accounts.

The Patient Access Representative greets and serves patients professionally, kindly, and respectfully to promote positive encounters. Information must be gathered in accordance with regulatory and compliance requirements and documented accurately and promptly. The position is with Providence Revenue Cycle Business Services, whose culture emphasizes patient-focused, whole-person care, understanding, commitment, mutual respect, and empowering caregivers.

Nice To Haves

• Associate's degree in Healthcare or Business Administration.
• Three years of experience within Patient Access or a business office setting.
• Experience with insurance eligibility systems.
• Three years of experience using medical terminology in a job setting.
• Knowledge of medical billing codes.
• One year of experience with Epic applications.
• Demonstrated knowledge of CPT and ICD coding and medical terminology.
• Basic knowledge of insurance and managed care payors, healthcare registration, Medicare Secondary Payer, EMTALA, and ABN.

Responsibilities

• Assist patients with on-site registration and arrival for scheduled and unscheduled visits.
• Complete registration for unscheduled visits by collecting accurate demographic and insurance information.
• Collect patient liability at the time of service when known.
• Perform financial clearance functions for assigned scheduled accounts.
• Greet and serve patients in a professional, friendly, and respectful manner.
• Gather information in accordance with regulatory and compliance requirements and document it accurately and promptly.

Benefits

• Providence offers benefits designed to support employees and their families in staying well, growing professionally, and achieving financial security. Benefits may vary based on factors including legal employer, FTE, union, location, time-off policies, and available health and welfare benefit plans.

What This Job Offers

• Education Level: No Education Listed