About The Position

Under the direction of the PAS supervisor or manager, the Patient Admissions Coordinator assists patients with on-site registration and arrival for scheduled and unscheduled visits and completes financial clearance functions. For unscheduled visits, the coordinator collects accurate demographic and insurance information and collects patient liability, if known, at the time of service. The role also includes financial clearance for assigned scheduled accounts. The coordinator greets and serves patients professionally, warmly, and respectfully to promote positive encounters, while gathering and documenting information accurately and promptly in accordance with regulatory and compliance requirements.

Nice To Haves

  • Associate's degree in Healthcare or Business Administration.
  • Three years of experience in Patient Access or a business office setting.
  • Experience with insurance eligibility systems.
  • Three years of experience using medical terminology in a job setting.
  • Knowledge of medical billing codes.
  • One year of experience with Epic applications.
  • Demonstrated knowledge of CPT and ICD coding and medical terminology.
  • Basic knowledge of insurance and managed care payors, healthcare registration, Medicare Secondary Payer, EMTALA, and ABN.

Responsibilities

  • Assist patients during on-site registration and arrival for scheduled and unscheduled visits.
  • Register patients for unscheduled visits by collecting accurate demographic and insurance information.
  • Collect patient liability at the time of service when known.
  • Complete financial clearance functions for assigned scheduled accounts.
  • Greet and serve patients in a professional, friendly, and respectful manner.
  • Gather and document information accurately and promptly while following regulatory and compliance requirements.

Benefits

  • The company describes benefits designed to support employees and their families in staying well, growing professionally, and achieving financial security; specific benefit offerings are not listed.
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