Receptionist Admissions Coordinator
About The Position
Southridge Behavioral Hospital is a new, state-of-the-art facility serving up to 96 adult and geriatric patients across four units. The hospital is a joint venture with the Trinity Health System and Universal Health Services. The organization seeks dedicated staff to provide innovative, evidence-based care focused on patients’ individual needs, comfort, and safety. The Admission Coordinator, in a front desk reception role, answers the hospital’s main phones and directs calls, verifies insurance, and processes admitting forms. The coordinator interfaces with the Intake Department, patients, and nursing units; greets, receives, and directs facility guests; monitors patients; operates the facility switchboard professionally and courteously; and performs a variety of clerical duties. The position is located at 6291 Venture Hills Boulevard SW, Byron Center, Michigan 49315, near the intersection of M-6 and Byron Center Avenue SW. The stated schedule is one shift per week, from 7 a.m. to 7 p.m.
Requirements
- High school diploma or equivalent.
- Ability to maintain the confidentiality of sensitive and complex information.
- Ability to communicate effectively, both verbally and in writing, with patients, family members, physicians, coworkers, vendors, and visitors.
Responsibilities
- Answer the hospital’s main phones and properly direct calls.
- Verify insurance.
- Process admitting forms.
- Interface with the Intake Department, patients, and nursing units.
- Cordially greet, receive, and direct facility guests.
- Monitor patients.
- Operate the facility switchboard in a professional and courteous manner.
- Complete a variety of clerical duties.
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What This Job Offers
Job Type
Part-time
Education Level
High school or GED
