Admissions Coordinator

Hospice of the West•Tucson, AZ

4d•$25 - $27

About The Position

The Admissions Coordinator at Hospice of the West coordinates hospice referrals and admissions, helping patients and families navigate the transition to hospice care. The role connects Intake, clinical teams, Community Liaisons, referral sources, and branch leadership to coordinate timely admissions, move referrals forward, and maintain clear communication. The coordinator confirms readiness, arranges scheduling and required documentation, tracks outcomes, and supports continuity of care through thorough handoffs. The position follows company policies, HIPAA requirements, and established procedures, and contributes to workflow improvements, training, quality initiatives, and a positive patient and family experience. The schedule is Monday through Friday, 8 a.m. to 5 p.m., with flexibility to support coverage needs, including evening, weekend, and holiday coverage. The listed pay range is $25.00–$27.00 per hour; final compensation depends on relevant experience and position responsibilities and is confirmed at the conclusion of the interview process.

Requirements

High school diploma or equivalent.
One to three years of experience in healthcare admissions, intake, scheduling, referral coordination, medical office operations, or a related healthcare setting.
Strong organizational, time management, and problem-solving skills, including the ability to manage competing priorities and follow through independently.
Excellent interpersonal, written, and verbal communication skills, with the ability to interact professionally and compassionately with patients, families, and healthcare teams.
Proficiency with electronic medical records, Microsoft Office, email, and other office technology.
Knowledge of HIPAA and patient confidentiality requirements, with sound judgment in handling sensitive information.
Ability to work the assigned branch schedule and flexibility to support coverage needs.
Valid driver's license, an insured automobile that meets applicable requirements, and a vehicle in good working order.

Nice To Haves

Associate degree in healthcare administration, business administration, or a related field.
Hospice, home health, hospital discharge planning, or other post-acute care experience.
Familiarity with medical terminology, hospice services, payer verification, authorizations, and referral-to-admission workflows.

Responsibilities

Coordinate and track referrals from Intake handoff through completed admission or final disposition, maintaining clear ownership, timely follow-up, and resolution of barriers.
Schedule evaluations and admissions in collaboration with Intake, clinical leadership, and admissions clinicians, considering patient needs, urgency, and clinician availability.
Confirm admission readiness, coordinate required documentation and approved logistical arrangements, and escalate scheduling, staffing, or other barriers as needed.
Communicate with patients, families, clinical teams, Community Liaisons, referral sources, and branch leadership about progress and next steps.
Maintain accurate referral records, communicate admission outcomes, and complete thorough handoffs to support continuity of care, including evening, weekend, and holiday coverage.
Identify opportunities to improve referral coordination and admission workflows while following company policies, HIPAA requirements, and established procedures.
Participate in team meetings, training, quality initiatives, and other activities supporting efficient operations and a positive patient and family experience.