Admissions Coordinator - Inpatient Rehab

Select Medical•Frisco, TX
•Onsite

About The Position

The Admissions Coordinator is a key member of the Business Development Team at an inpatient rehabilitation hospital operated as a joint venture with Select Medical and Baylor Scott & White. The role manages referral intake and patient admissions, coordinating closely with hospital departments to prepare for each admission and keep the admissions process running smoothly. The coordinator provides support and customer service, helps resolve admission issues, and contributes to a patient-first approach to care. Responsibilities also include admissions paperwork and data entry, insurance verification and authorization follow-up, communication of confirmed admission details, and accurate daily census reporting. The position is full-time, on-site, Monday through Friday, 8:00 a.m. to 5:00 p.m.

Requirements

  • High school diploma or equivalent.
  • At least two years of experience performing a broad range of duties in an Admissions or Pre-Admissions Department.

Nice To Haves

  • Knowledge of medical terminology.
  • Knowledge of insurance verification.
  • Experience working with Excel and databases.
  • Previous experience in a physical rehabilitation setting.

Responsibilities

  • Manage referral intake and the pull-through process for hospital admissions, providing support, customer service, and timely resolution of admissions-related matters.
  • Ensure referral information is entered accurately and promptly in Transitions of Care.
  • Coordinate with the CBO and HIM to resolve errors and keep deficiencies at 0% to prevent holds.
  • Process insurance verifications and assist with pre-certification and authorization follow-up.
  • Work with the Director of Business Development, CEO, and other leaders to support timely admissions.
  • Provide appropriate documents to the Case Management team in a timely manner.
  • Enter pre-admission patient data in HMS/MedHost, including benefits and billing instructions.
  • Complete admissions paperwork, review forms and demographics with the patient or responsible party, and obtain required signatures.
  • Scan completed documents, including insurance cards and photo identification.
  • Lead the morning meeting and communicate census and budgeted numbers.
  • Communicate confirmed admission details, including admission time, bed number, and physician, to the hospital.
  • Provide tours of the hospital and answer questions for internal and external customers.
  • Manage leave-of-absence entries in HMS/MedHost and complete correction forms as needed.
  • Review and enter the daily census via Select Portal by 11:00 a.m. EST, ensuring accuracy and making necessary updates.
  • Perform other duties as assigned.

Benefits

  • Monthly bonus incentives of up to $300.
  • Customizable health insurance packages.
  • Comprehensive benefits package for full-time employees, including medical, dental, vision, 401(k), life insurance, short- and long-term disability, and tuition assistance.
  • Generous paid time off.
  • Company-matching 401(k) retirement plan.
  • Company-paid parking.
  • Extensive onboarding, training, and orientation.
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