Admissions Coordinator - Inpatient Rehab
About The Position
The Admissions Coordinator is a key member of the hospital’s admissions and business development team, managing referral intake and patient admissions while coordinating closely with hospital departments. The role supports a smooth admission process by providing timely customer service, preparing admission information, and helping resolve issues. The coordinator is one of the first people patients encounter at the inpatient rehabilitation hospital, which cares for people facing brain injuries, spinal cord injuries, neurological disorders, orthopedic issues, amputation, and multiple traumas. This is a full-time, on-site role with a Monday–Friday schedule from 8 a.m. to 5 p.m. The position is part of a joint venture between Select Medical and Baylor Scott & White.
Requirements
- High school graduate or equivalent.
- At least two years of experience performing a broad range of duties in an Admissions or Pre-Admissions Department.
Nice To Haves
- Knowledge of medical terminology.
- Knowledge of insurance verification.
- Experience working with Excel and databases.
- Previous experience in a physical rehabilitation setting.
Responsibilities
- Oversee the hospital’s admissions pull-through process under the direction of the Director of Business Development, supporting customer service and timely resolution of admission matters and seeking assistance from the Director or CEO as needed.
- Work with CBO and HIM to resolve errors and keep deficiencies at 0% to eliminate holds.
- Enter every referral accurately and promptly in Transitions of Care.
- Process insurance verifications in a timely manner.
- Assist with pre-certification and authorization, tracking follow-up and timely processing.
- Coordinate with the Director of Business Development, CEO, and other leaders to facilitate timely admissions from referral.
- Work with the team to resolve challenges and overcome obstacles.
- Provide appropriate documents to the Case Management team in a timely manner when applicable.
- Enter pre-admission patient data in HMS/MedHost, including benefit details and billing instructions.
- Complete admissions paperwork, review forms and demographics with the patient or responsible party, obtain required signatures, and scan completed documents, insurance cards, and photo ID.
- Lead the morning meeting, including review of census and budgeted numbers.
- Communicate confirmed admission details—including admission time, bed number, and physician—to the hospital.
- Provide tours of the hospital.
- Answer questions accurately and provide customer service to internal and external customers.
- Manage leaves of absence (LOAs) in HMS/MedHost, ensure accurate entries, and complete correction forms as needed.
- Review and enter the daily census through Select Portal by 11 a.m. EST, confirm accuracy, and initiate necessary changes or updates.
- Perform other duties as assigned.
Benefits
- Up to $300 in monthly bonus incentives.
- Customizable health insurance packages.
- Comprehensive benefits package for full-time employees, including medical, dental, vision, 401(k), life insurance, short- and long-term disability, and tuition assistance.
- Generous paid time off.
- Company-matching 401(k) retirement plan.
- Company-paid parking.
- Extensive onboarding, training, and orientation program.
- Opportunities for learning, advancement, and growth.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
